المؤلفون: Dale, B.G., Zairi, M., Van der Wiele, A., Williams, A.R.T.

المصدر: Measuring Business Excellence, 2000, Vol. 4, Issue 3, pp. 4-10.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/13683040010377737

المصدر: Measuring Business Excellence, 2012, Vol. 16, Issue 1.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/mbe.2012.26716aaa.001

المصدر: Measuring Business Excellence, 2010, Vol. 14, Issue 4.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/mbe.2010.26714daa.001

المساهمون: Narasimhan, K.

المصدر: Measuring Business Excellence, 2000, Vol. 4, Issue 4, pp. 40-42.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/mbe.2000.4.4.40.1

المؤلفون: Edgeman, Rick L.

المصدر: Measuring Business Excellence, 2000, Vol. 4, Issue 4, pp. 15-17.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/13683040010362319

المصدر: Measuring Business Excellence, 2008, Vol. 12, Issue 4.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/mbe.2008.26712daa.003

المصدر: Measuring Business Excellence, 2006, Vol. 10, Issue 3.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/mbe.2006.26710caa.002

المساهمون: Schiuma, Giovanni

المصدر: Measuring Business Excellence, 2011, Vol. 15, Issue 3, pp. 99-100.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/13683041111161184

المؤلفون: Oakland, Professor

المصدر: Measuring Business Excellence, 2000, Vol. 4, Issue 4.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/mbe.2000.26704dab.001

المساهمون: Narasimhan, K.

المصدر: Measuring Business Excellence, 2005, Vol. 9, Issue 3, pp. 69-70.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/13683040510617014