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1دورية أكاديمية
المؤلفون: Wongrassamee, S., Simmons, J.E.L., Gardiner, P.D.
المصدر: Measuring Business Excellence, 2003, Vol. 7, Issue 1, pp. 14-29.
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2دورية أكاديمية
المصدر: Measuring Business Excellence; 2014, Vol. 18 Issue 3, p38-56, 19p
مصطلحات موضوعية: QUALITY of service, EFQM Excellence Model, TOTAL quality management, GAS industry, BUSINESS planning, MANAGEMENT
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3دورية أكاديمية
المؤلفون: Simon Beatham, Chimay Anumba, Tony Thorpe, Ian Hedges
المصدر: Measuring Business Excellence; Jun2005, Vol. 9 Issue 2, p42-55, 14p
مصطلحات موضوعية: PERFORMANCE evaluation, EXCELLENCE, PERFORMANCE standards, CONSTRUCTION industry, PERFORMANCE management, MANAGEMENT