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1دورية أكاديمية
المؤلفون: Wongrassamee, S., Simmons, J.E.L., Gardiner, P.D.
المصدر: Measuring Business Excellence, 2003, Vol. 7, Issue 1, pp. 14-29.
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المؤلفون: K. Narasimhan
المصدر: Measuring Business Excellence. 9:69-70
مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Balanced scorecard, Higher education, business.industry, Excellence, Political science, media_common.quotation_subject, Business excellence, Quality (business), business, General Business, Management and Accounting, Management, media_common