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1
المؤلفون: Chimay J. Anumba, Simon Beatham, Ian Hedges, Tony Thorpe
المصدر: Measuring Business Excellence. 9:42-55
مصطلحات موضوعية: Ibis, Organizational Behavior and Human Resource Management, Quality management, Process management, Balanced scorecard, biology, Computer science, media_common.quotation_subject, biology.organism_classification, General Business, Management and Accounting, Excellence, Operations management, Performance measurement, Performance indicator, Action research, Senior management, media_common
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المؤلفون: Paul D. Gardiner, S. Wongrassamee, John Simmons
المصدر: Measuring Business Excellence. 7:14-29
مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Balanced scorecard, Process management, Computer science, Return on investment, Yield (finance), EFQM Excellence Model, Operations management, Performance measurement, Performance improvement, General Business, Management and Accounting, Common Assessment Framework, Strategy map