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1دورية أكاديمية
المؤلفون: Özlem Aşman Alikılıç, Ferika Özer Sarı
المصدر: Online Academic Journal of Information Technology, Vol 7, Iss 24, Pp 75-94 (2016)
مصطلحات موضوعية: e-complaint handling, e-wom, e-crm, hospitality organizations, travel organizations, complaint sites, e-şikayet yönetimi, e- ağızdan ağıza pazarlama, e- müşteri i̇lişkileri yönetimi, ağırlama i̇şletmeleri, seyahat i̇şletmeleri, şikayet siteleri, Electronic computers. Computer science, QA75.5-76.95, Technology (General), T1-995, Communication. Mass media, P87-96
وصف الملف: electronic resource
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2دورية أكاديمية
المؤلفون: İbrahim Ethem Erdinç
المصدر: Online Academic Journal of Information Technology, Vol 2, Iss 2, Pp 1-9 (2011)
مصطلحات موضوعية: malls, smart technologies, customer relationship management, alışveriş merkezleri, akıllı teknoloji, müşteri i̇lişkileri yönetimi, Electronic computers. Computer science, QA75.5-76.95, Technology (General), T1-995, Communication. Mass media, P87-96
وصف الملف: electronic resource