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المؤلفون: Luis Felipe Llanos Reynoso
المصدر: South Asian Journal of Management Sciences, Vol 10, Iss 2, Pp 1-10 (2016)
مصطلحات موضوعية: outbound, 05 social sciences, 050109 social psychology, lcsh:Business, Call center, inbound, scheduling, queue theory, 0502 economics and business, 0501 psychology and cognitive sciences, Business, Marketing, lcsh:HF5001-6182, Management process, 050203 business & management
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0582d68560ab68811a6ccd30f5b579cb
http://iurc.edu.pk/sajms/issues/2016b/Fall2016V10N2P1.pdf