المؤلفون: Ahmad Jusoh, See Ying Kwok, Zainab Khalifah

المصدر: Intangible Capital, Vol 12, Iss 2, Pp 444-461 (2016)
UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
Intangible Capital; 2016: Vol.: 12 Núm.: 2

مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Consumer satisfaction, Strategy and Management, media_common.quotation_subject, Population, Satisfaction, Context (language use), Empathy, lcsh:A, Structural equation modeling, Education, Management of Technology and Innovation, Accounting, 0502 economics and business, Service Quality, Business and International Management, Marketing, education, Economia i organització d'empreses::Gestió de la qualitat [Àrees temàtiques de la UPC], Service Quality, Satisfaction, Gender, media_common, Service quality, education.field_of_study, 05 social sciences, Gender, Service provider, Moderation, Satisfacció del consumidor, 050211 marketing, lcsh:General Works, Psychology, Social psychology, 050212 sport, leisure & tourism, Tourism

وصف الملف: application/pdf; text/html

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7e4a30f2766e8b4463f1d5d2cc50728e
http://www.intangiblecapital.org/index.php/ic/article/view/673

المؤلفون: José Nascimento, Paulo Rego, Miguel Pereira Lopes

المصدر: Journal of Industrial Engineering and Management; 2016: Vol.: 9 Núm.: 1
UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
Journal of Industrial Engineering and Management, Vol 9, Iss 1, Pp 129-151 (2016)

مصطلحات موضوعية: Value (ethics), Mediation (statistics), lcsh:T55.4-60.8, Strategy and Management, media_common.quotation_subject, Conducta organitzacional, Organizational commitment, Authentic leadership, lcsh:Business, Industrial and Manufacturing Engineering, lcsh:Social Sciences, Optimism, Originality, 0502 economics and business, ddc:650, Economia i organització d'empreses [Àrees temàtiques de la UPC], lcsh:Industrial engineering. Management engineering, Authentic Leadership, Organizational Commitment, Positive Psychological Capital, media_common, Organizational behavior, lcsh:Commerce, Lideratge -- Aspectes psicològics, business.industry, 05 social sciences, Public relations, lcsh:H, Leadership, lcsh:HF1-6182, 050211 marketing, Psychological resilience, Positive psychological capital, lcsh:HF5001-6182, Psychology, business, Social psychology, 050203 business & management

وصف الملف: text/html; application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9bb0216177cbf73f680676988264e358
http://www.raco.cat/index.php/JIEM/article/view/307104