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1
المؤلفون: Finn Wynstra, Henk Akkermans, Christopher A. Voss, Willem van Oppen
المساهمون: Department of Management, Research Group: Information & Supply Chain Management, Department of Technology and Operations Management, Purchasing & Supply Management
المصدر: Journal of Operations Management, 65(1), 22-47. Elsevier
Journal of Operations Management, 65(1), 22-47. John Wiley & Sons Inc.مصطلحات موضوعية: HD, key performance indicators (KPIs), performance-based contracts, Process management, Performance management, Performance, Strategy and Management, media_common.quotation_subject, Telecommunications service, Management Science and Operations Research, Industrial and Manufacturing Engineering, CPBJ, Outsourcing, design science research, service procurement, 0502 economics and business, performance management, Performance measurement, media_common, Service (business), business.industry, 05 social sciences, collaboration, Interdependence, outsourcing, 050211 marketing, Performance indicator, Business, Design science research, 050203 business & management
وصف الملف: text; application/pdf
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المؤلفون: Srikar Velichety, Jesse Bockstedt, Sudha Ram
المصدر: Journal of Management Information Systems. 36:478-512
مصطلحات موضوعية: Information Systems and Management, Process management, Process (engineering), Quality assessment, business.industry, Computer science, media_common.quotation_subject, 05 social sciences, Big data, 02 engineering and technology, Management Science and Operations Research, Predictive analytics, Design science, Computer Science Applications, Management Information Systems, 020204 information systems, 0502 economics and business, 0202 electrical engineering, electronic engineering, information engineering, 050211 marketing, Quality (business), business, media_common