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المؤلفون: Michael Prilla, Isa Jahnke
المصدر: Implementing International Services ISBN: 9783834915771
Implementing International Servicesمصطلحات موضوعية: Service (business), Informatik, Sociotechnical system, Knowledge management, Service delivery framework, business.industry, Process (engineering), Service design, Service level requirement, Process design, Service provider, business
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::04554b9cba42db00dc50530e3668997d
https://doi.org/10.1007/978-3-8349-6445-8_5