المؤلفون: Maria consuelo Ruiz rodriguez, Francisca Castilla-Polo, Antonio Castilla-Polo

المصدر: Intangible Capital, Vol 15, Iss 3, Pp 171-189 (2019)

مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Index (economics), Descriptive statistics, business.industry, Strategy and Management, 05 social sciences, Context (language use), Accounting, lcsh:A, Human capital, Education, Intellectual capital, Voluntary disclosure, Structural capital, Relational capital, Management of Technology and Innovation, 0502 economics and business, ComputingMilieux_COMPUTERSANDSOCIETY, 050211 marketing, Business, Business and International Management, lcsh:General Works, 050203 business & management, intangible assets, voluntary disclosure, banks, content analysis, index, human capital, relational capital, structural capital, usefulness and information

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::dc783727accc15a15897ff11066821a8
http://www.intangiblecapital.org/index.php/ic/article/view/1366

المؤلفون: Ahmad Jusoh, See Ying Kwok, Zainab Khalifah

المصدر: Intangible Capital, Vol 12, Iss 2, Pp 444-461 (2016)
UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
Intangible Capital; 2016: Vol.: 12 Núm.: 2

مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Consumer satisfaction, Strategy and Management, media_common.quotation_subject, Population, Satisfaction, Context (language use), Empathy, lcsh:A, Structural equation modeling, Education, Management of Technology and Innovation, Accounting, 0502 economics and business, Service Quality, Business and International Management, Marketing, education, Economia i organització d'empreses::Gestió de la qualitat [Àrees temàtiques de la UPC], Service Quality, Satisfaction, Gender, media_common, Service quality, education.field_of_study, 05 social sciences, Gender, Service provider, Moderation, Satisfacció del consumidor, 050211 marketing, lcsh:General Works, Psychology, Social psychology, 050212 sport, leisure & tourism, Tourism

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URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7e4a30f2766e8b4463f1d5d2cc50728e
http://www.intangiblecapital.org/index.php/ic/article/view/673

المؤلفون: Ying Tuan Lo, Khairiah Soehod, Khalil Md Nor, Siti Rahmah Awang, Ahmad Jusoh

المصدر: UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
Intangible Capital, Vol 14, Iss 3, Pp 357-369 (2018)
Intangible Capital; 2018: Vol.: 14 Núm: 3

مصطلحات موضوعية: Restauració (Gastronomia), Organizational Behavior and Human Resource Management, Consumer satisfaction, Strategy and Management, media_common.quotation_subject, Emotions, Context (language use), lcsh:A, Competitive advantage, Education, Loyalty business model, Food service, Loyalty, Empirical research, relationship quality, patron dining experience (PDE), emotions, loyalty, Consumidors -- Satisfacció, Management of Technology and Innovation, Accounting, 0502 economics and business, Economia i organització d'empreses [Àrees temàtiques de la UPC], Quality (business), Business and International Management, Marketing, Fidelització, Relationship quality, media_common, Service (business), business.industry, Patron Dining Experience (PDE), 05 social sciences, Hospitality industry, Customer loyalty programs, 050211 marketing, lcsh:General Works, business, 050212 sport, leisure & tourism

وصف الملف: application/pdf; text/html

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1e9351c9cf54e675a1c5b9a99b935b7c
http://hdl.handle.net/2117/123325

المؤلفون: Juan Manuel Montes Hincapié, Federico Rodriguez Torres, Elva Esther Vargas Martínez, Alejandro Delgado Cruz, Juan Manue Montes Hincapie

المصدر: Intangible Capital, Vol 12, Iss 4, Pp 1088-1155 (2016)
Redalyc
Intangible Capital; 2016: Vol.: 12 Núm.: 4

مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Knowledge management, Empresas turísticas, Tourism companies, Strategy and Management, media_common.quotation_subject, Context (language use), lcsh:A, State of knowledge, Tourism, Education, Originality, Management of Technology and Innovation, Accounting, Economia i organització d'empreses [Àrees temàtiques de la UPC], 0502 economics and business, Economics, Relevance (information retrieval), Business and International Management, Marketing, Innovation, Temáticas, Innovation, Tourism companies, Themes, State of knowledge, media_common, Themes, business.industry, 05 social sciences, Tourism--Technological innovations, Estado del conocimiento, Subject (documents), Innovación, Content analysis, Order (business), Turisme -- Innovacions tecnològiques, Turisme, lcsh:General Works, business, 050203 business & management, 050212 sport, leisure & tourism, Theme (narrative)

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URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9540b899cec6413440002ba6720b6176
http://www.intangiblecapital.org/index.php/ic/article/view/778

المؤلفون: Carlos Andrés Osorio-Gallego, John Hildebrando Londoño-Metaute, Esteban López-Zapata

المصدر: UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
Intangible Capital; 2016: Vol.: 12 Núm.: 2
Intangible Capital, Vol 12, Iss 2, Pp 666-732 (2016)

مصطلحات موضوعية: Organizational Behavior and Human Resource Management, Strategy and Management, media_common.quotation_subject, Technological adoption, Public policy, lcsh:A, Sample (statistics), Context (language use), SMEs, 02 engineering and technology, Colombia, Education, Originality, 020204 information systems, Management of Technology and Innovation, Accounting, 0502 economics and business, 0202 electrical engineering, electronic engineering, information engineering, Small business -- Colombia -- Technological innovations, Economia i organització d'empreses::Competitivitat i innovació [Àrees temàtiques de la UPC], Business and International Management, Marketing, Emerging markets, media_common, TIC, Variables, 05 social sciences, Pymes, Difusión de innovación, Adopción tecnológica, Empreses petites i mitjanes -- Colòmbia -- Innovacions tecnològiques, Technological adoption, Diffusion of innovation, ICT, SMEs, Colombia, restrict, Information and Communications Technology, Diffusion of innovation, ICT, Business, lcsh:General Works, 050203 business & management

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URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::3b26653bf77e869173e60b9b0df43c71
http://hdl.handle.net/2117/87887