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المؤلفون: Estelle van Tonder, Daniël Johannes Petzer
المصدر: International Journal of Quality & Reliability Management. 36:601-619
مصطلحات موضوعية: Value (ethics), Customer engagement, Quality management, Strategy and Management, media_common.quotation_subject, 05 social sciences, General Business, Management and Accounting, Loyalty business model, 0502 economics and business, Loyalty, 050211 marketing, Quality (business), Customer satisfaction, Business, Marketing, Relationship marketing, 050203 business & management, media_common
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22
المؤلفون: C Pelser, Pierre Mostert
المصدر: Southern African Business Review. 20:29-50
مصطلحات موضوعية: Customer delight, Customer retention, 05 social sciences, General Medicine, Loyalty business model, Customer advocacy, 0502 economics and business, 050211 marketing, Customer satisfaction, Business, Marketing, Customer to customer, Customer intelligence, Relationship marketing, 050203 business & management
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::44c66e8f4c86794a2a1709e1c1a1f114
https://doi.org/10.25159/1998-8125/6042 -
23
المؤلفون: Fernanda Bueno Cardoso Scussel, Gisela Demo
المصدر: BBR: Brazilian Business Review, Vol 16, Iss 2, Pp 174-190 (2019)
BBR. Brazilian Business Review, Volume: 16, Issue: 2, Pages: 174-190, Published: APR 2019مصطلحات موضوعية: Economics and Econometrics, HF5001-6182, Strategy and Management, media_common.quotation_subject, Context (language use), Customer relationship management, percepção de relacionamento, luxo, Loyalty business model, Management of Technology and Innovation, Accounting, Perception, brand personality, 0502 economics and business, Personality, marketing de relacionamento, Business, Business and International Management, Relationship marketing, luxury, Consumer behaviour, media_common, business.industry, 05 social sciences, Advertising, relationship marketing, Confirmatory factor analysis, relationship perception, personalidade de marca, 050211 marketing, Psychology, business, 050203 business & management
وصف الملف: text/html
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2ee05b7cc59b5c6767011c63ffcb5e81
http://www.redalyc.org/articulo.oa?id=123058882005 -
24
المؤلفون: Soobin Seo, Robert L. Scharff, Blair Kidwell, Anupama Sukhu
المصدر: Journal of Consumer Marketing. 35:709-720
مصطلحات موضوعية: Marketing, media_common.quotation_subject, Emotional intelligence, 05 social sciences, Word of mouth, Services marketing, Loyalty business model, Willingness to pay, 0502 economics and business, Loyalty, 050211 marketing, Business and International Management, Common-method variance, Psychology, Relationship marketing, Social psychology, 050203 business & management, media_common
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المؤلفون: Tillmann Wagner, Cord-Christian Troebs, F. Heidemann
المصدر: Journal of Retailing and Consumer Services. 45:198-206
مصطلحات موضوعية: Marketing, media_common.quotation_subject, 05 social sciences, Affect (psychology), Loyalty business model, Transformative learning, 0502 economics and business, Gratitude, Well-being, Loyalty, 050211 marketing, Business, InformationSystems_MISCELLANEOUS, Relationship marketing, 050203 business & management, Reciprocity (cultural anthropology), media_common
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المؤلفون: Jung Sung Hung, Chia-Chi Chang
المصدر: International Journal of Bank Marketing. 36:1437-1454
مصطلحات موضوعية: Marketing, Service (business), media_common.quotation_subject, 05 social sciences, Competitive advantage, Service recovery, Loyalty business model, 0502 economics and business, Loyalty, Survey data collection, 050211 marketing, Customer satisfaction, Business, Relationship marketing, 050203 business & management, media_common
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المؤلفون: Xiaorong Fu, Jing Pang
المصدر: The Service Industries Journal. 42:1234-1255
مصطلحات موضوعية: Referral, Strategy and Management, media_common.quotation_subject, InformationSystems_INFORMATIONSTORAGEANDRETRIEVAL, 05 social sciences, 050105 experimental psychology, Loyalty business model, Carry (investment), Management of Technology and Innovation, 0502 economics and business, Loyalty, Key (cryptography), 050211 marketing, 0501 psychology and cognitive sciences, Incentive program, Business, Marketing, Relationship marketing, ComputingMilieux_MISCELLANEOUS, media_common
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المؤلفون: Gülhayat Gölbaşı Şimşek, Emine Mediha Sayil, Ayşe Akyol
المصدر: The Service Industries Journal. 39:420-461
مصطلحات موضوعية: business.industry, Strategy and Management, media_common.quotation_subject, 05 social sciences, Competitive advantage, Loyalty business model, Cognitive dimensions of notations, Management of Technology and Innovation, 0502 economics and business, Loyalty, Retail banking, 050211 marketing, Customer satisfaction, Quality (business), Marketing, business, Relationship marketing, media_common
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المؤلفون: Sheena Lovia Boateng
مصطلحات موضوعية: Calculative commitment, 0502 economics and business, 05 social sciences, 050211 marketing, Marketing, Psychology, Relationship marketing, 050203 business & management, Loyalty business model
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::777ec5aa75a703cfc6d99f4d6b9cc71b
https://doi.org/10.4018/978-1-7998-8957-1.ch063 -
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المؤلفون: Muhammad Iqbal, Naveed Ahmad Faraz, Umair Saeed, Amer Saeed, Imran Sadiq, Ali Raza
المصدر: Sustainability
Volume 12
Issue 6
Sustainability, Vol 12, Iss 6, p 2525 (2020)مصطلحات موضوعية: media_common.quotation_subject, Geography, Planning and Development, lcsh:TJ807-830, lcsh:Renewable energy sources, Management, Monitoring, Policy and Law, Loyalty business model, 0502 economics and business, Loyalty, customer-company identification, Marketing, Relationship marketing, Consumer behaviour, lcsh:Environmental sciences, media_common, Service (business), lcsh:GE1-350, corporate social responsibility, Renewable Energy, Sustainability and the Environment, business.industry, Service design, lcsh:Environmental effects of industries and plants, customer loyalty, 05 social sciences, developing country, sustainability, lcsh:TD194-195, customer behavior, Mediation, Corporate social responsibility, 050211 marketing, business, 050203 business & management, co-creation
وصف الملف: application/pdf