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المؤلفون: Mark Rouncefield, David Martin
المصدر: Human–Computer Interaction. 18:111-148
مصطلحات موضوعية: Knowledge management, Computer science, business.industry, Interface (Java), Process (engineering), media_common.quotation_subject, Internet privacy, Mediated communication, Artifact (software development), computer.software_genre, Human-Computer Interaction, Telephone banking, Scripting language, Conversation, Relevance (information retrieval), business, computer, Applied Psychology, media_common