المصدر: Nation's Restaurant News; 10/16/2006, Vol. 40 Issue 42, p148-150, 2p, 13 Color Photographs

مصطلحات موضوعية: HOSPITALITY industry, TRAINING needs, EMPLOYEE training personnel, HISPANIC American social workers, RESTAURANT personnel, HOTEL management, CONFERENCES & conventions

People: SCHARENBROICH, Mark

مستخلص: The article offers news briefs on insights shared by training professionals at the 72nd confab of CHART, a non profit training organization in the hospitality industry. Keynote address was delivered by the Author and humorist Mark Scharenbroich, who felt that loyalty, retention and performance are vital to develop strong relationship with employees. Kelly McDonald and John G. Miller delivered their messages in the event, which also honored Colin Reed with the CHART'S Commitment to People Award.

المؤلفون: Berta, Dina

المصدر: Nation's Restaurant News; 5/21/2007, Vol. 41 Issue 21, p152-152, 1/3p, 5 Color Photographs

مصطلحات موضوعية: PERSONNEL management, MANAGEMENT conferences, HOTEL management, RESTAURANT management, EMPLOYEE training personnel, CONFERENCES & conventions

People: KELLY, Mary, STEINBRECHER, Susan

مستخلص: The article reports on the highlights of the Council of Hotel and Restaurant Trainers (CHART) Conference in Annapolis, Maryland in 2007. U.S. Naval Academy Commander Mary Kelly demonstrated three management principles using her dog. Consultant and book author Susan Steinbrecher gave the keynote address. Photographs taken at the conference are included.