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المؤلفون: Ruilin Zhu, Jinyuan Zhang
المصدر: International Journal of Contemporary Hospitality Management. 33:2676-2694
مصطلحات موضوعية: business.industry, 05 social sciences, Public relations, Transformational leadership, Hospitality, Tourism, Leisure and Hospitality Management, Political science, Scale (social sciences), 0502 economics and business, Pandemic, business, China, 050203 business & management, 050212 sport, leisure & tourism, Digitization, Risk management, Qualitative research
الوصف: Purpose Grappling with the sweeping pandemic, the small hospitality business (SHB), smaller in scale and weaker in risk mitigation, has been seriously affected. The purpose of this study aims to supplement the unrepresented area of SHB in China from the digital perspective by drawing on instrumentalization theory (IT). Design/methodology/approach Based on two appropriate and detailed SHB cases, this paper adopted a qualitative approach to understand and conceptualize the focal issue. Findings This study identified the factors affecting SHB at operational, managerial and transformational levels amidst the crisis. It further developed a theoretical framework of the SHB rebound matrix, highlighting the importance of digitization and digitalization. Research limitations/implications The research theoretically confirmed that SHB is internally, externally and essentially restricted and developed a corresponding rebound matrix. It practically supports SHB’s transformation by making recommendations to unleash the potential of digital business. Originality/value This study complements extant descriptive and atheoretical research by focusing on SHB’s underlying digital nature through the lens of IT, providing an evidenced theoretical understanding of SHB’s development amidst and after the pandemic.
وصف الملف: application/pdf
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المصدر: International Journal of Contemporary Hospitality Management. 33:2521-2558
مصطلحات موضوعية: Entrepreneurship, business.industry, 05 social sciences, Public relations, Systematic review, Entrepreneurship ecosystem, Empirical research, Conceptual framework, Hospitality, Tourism, Leisure and Hospitality Management, 0502 economics and business, Sociology, business, 050203 business & management, 050212 sport, leisure & tourism, Tourism, Qualitative research
الوصف: Purpose Entrepreneurship in the rural hospitality and tourism sector (RHT) has received wide attention in the past decade. However, a systematic review on this topic is currently lacking. This study aims to track the progress of the RHT and entrepreneurship literature by examining the various thematic research areas, identifying the research gaps and forecasting avenues of future research on the topic. Design/methodology/approach This paper catalogs and synthesizes the body of literature from the year 2000–2020 using a systematic literature review methodology. After discussing a brief history of RHT and entrepreneurship, the current study presents a review of 101 research articles. Findings The review highlights that RHT and entrepreneurship have received relatively limited attention from entrepreneurship journals. The content analysis revealed different gaps and limitations in the understanding of entrepreneurship in RHT, including a predominance of qualitative studies with limited theoretically-grounded and generalizable empirical studies. Furthermore, a high concentration of studies is from European countries. Six main thematic research areas were identified, namely, barriers and enablers, the roles of an entrepreneur, women in RHT, influencers of firm performance, innovation and value creation and methodological commonalities. The review also advances an RHT entrepreneurship ecosystem framework to summarize the findings. Originality/value Six promising research avenues are outlined based on the six themes identified. The suggested research questions draw from allied literature on small and medium businesses, innovation, women entrepreneurship and institutions to encourage the interdisciplinary cross-pollination of ideas. The findings are summarized in a novel research framework.
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المؤلفون: Antonio Muñiz, Linchi Kwok
المصدر: Journal of Hospitality and Tourism Management. 46:153-159
مصطلحات موضوعية: business.industry, 05 social sciences, Public relations, Hospitality industry, Hospitality, Content analysis, Tourism, Leisure and Hospitality Management, 0502 economics and business, 050211 marketing, Social media, Narrative, Big Five personality traits, Human resources, business, Psychology, 050212 sport, leisure & tourism, Qualitative research
الوصف: Guided by the Big Five personality traits and relevant literature, this qualitative study reports a content analysis of 11 semi-structured interviews with the human resource and operations managers in the hospitality industry regarding what types of information on job candidates' social media profiles (SMPs) may affect their hiring decisions. The results revealed that LinkedIn was the most preferred social media site. Hiring managers expected to observe extroversion, leadership, and professionalism from the candidates’ SMPs. Additionally, they favoured the posts with pictures about food, catering, and events but disliked those with inappropriate languages or content. The in-depth narrative insights reported in this study address a timely research topic in current literature and help hospitality stakeholders in the job market advance specific practical implications.
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المصدر: Journal of China Tourism Research. 18:756-777
مصطلحات موضوعية: Cultural Studies, Service (business), Linguistics and Language, Hospitality, business.industry, Tourism, Leisure and Hospitality Management, Employee engagement, Co-creation, Public relations, business, Language and Linguistics, Qualitative research
الوصف: There is a dearth of research assessing organizational factors in hospitality that have an effect on employee engagement (EE) in the co-creation of services. Using qualitative research design we ex...
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المؤلفون: Holger J. Schmidt, Clarinda Rodrigues
المصدر: Journal of Creating Value. 7:19-43
مصطلحات موضوعية: Hospitality management studies, Context (language use), Creative class, place brand identity, city branding, Place branding, Hospitality, 0502 economics and business, Co-creation, Sociology, Business and International Management, ComputingMilieux_MISCELLANEOUS, Business Administration, Företagsekonomi, Marketing, Creative Cities, business.industry, 05 social sciences, destination branding, Public relations, creative class, Business, Management and Accounting (miscellaneous), 050211 marketing, business, qualitative research, 050212 sport, leisure & tourism, Qualitative research
الوصف: Purpose: Place branding is a discipline with high relevance for a city's policymakers and for hospitality and tourism management, and this is even more true in the context of creative cities. This article explores how the creative class contributes to a city’s brand identity and, by doing so, delivers valuable advice for marketing representatives of creative cities. Design/methodology/approach: Our study builds on a qualitative study, interviewing 18 members of the creative class in 3 diverse European cities. Our methodology was based on grounded theory: We simultaneously collected and analysed data and created analytic codes and categories. Findings: This article suggests that the creative class is an important enactment stakeholder in the identity formation process of a place, as well as destination marketing organizations (DMOs) and other stakeholders. Additionally, it is demonstrated that the creative class co-creates a city’s brand identity by bringing new rhythms and forms of expression to the cityscape. Originality: This article contributes to the fast-growing place brand identity literature by exploring the role of the creative class in the context of cities. It also intends to provide a better understanding of how the creative class co-creates and contributes to their city’s brand identity. Since similar studies do not exist, our article fills an important research gap. Research limitations/implications: Our study shares the limitations of qualitative studies, but the resulting conceptual model of brand management in the context of a creative city offers a springboard for future research in this regard. Practical implications: City representatives and tourist managers need to understand what is the value-in-use generated by the creative class in the brand identity process and must be aware that the creative class plays a key role in delivering the brand message.
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::90f1bc04b30bbb4d071446593ed0582e
https://doi.org/10.1177/23949643211010594 -
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المؤلفون: Patrick Lau, Kashif Hussain, Danial Yong, Joey Kho, Mark Kasa
المصدر: Worldwide Hospitality and Tourism Themes. 12:175-184
مصطلحات موضوعية: business.industry, Management, Monitoring, Policy and Law, Development, Public relations, Hospitality industry, Human capital, Hospitality, Tourism, Leisure and Hospitality Management, business, Human resources, Empirical evidence, Curriculum, Tourism, Qualitative research
الوصف: Purpose This study aims to explore the viability of the curricula offered by a university specialising in hospitality and tourism education in Kuching, Sarawak. The study also aims to explore the relevance and application of the hospitality and tourism education curricula to the needs of the Sarawak hospitality and tourism industry. Design/methodology/approach Grounded in human capital theory, the article highlights the importance of education in facilitating competently skilled human capital. Using a qualitative research approach, the outcomes indicate that the curricula offered by the hospitality and tourism education sector does meet the basic industry needs in Sarawak. Findings The outcomes suggest that the education sector should adopt a work-based learning model as this is shown to be an effective approach to enhancing practical relevance and competency. Originality/value There is insufficient empirical evidence on the exact set of skills and knowledge needed by an individual to be competently skilled in response to the needs of the hospitality and tourism industry in Sarawak.
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المؤلفون: İsmail Kizilirmak, Derya Demirdelen, Ahmed Zareer, Ziad Alrawadieh
المصدر: International Journal of Culture, Tourism and Hospitality Research. 13:359-367
مصطلحات موضوعية: business.industry, media_common.quotation_subject, Geography, Planning and Development, Public relations, Destinations, Proxy (climate), Hospitality, Tourism, Leisure and Hospitality Management, Perception, Sociology, Thematic analysis, business, Recreation, Tourism, media_common, Qualitative research
الوصف: Purpose Drawing on a qualitative study approach using data collected from children in a primary school in Marmaris, Turkey, this study aims to intend to understand children’s vacation perceptions and preferences. Design/methodology/approach Students were asked to write a short composition describing where they would love to go for vacation (either in Turkey or abroad), why they would choose that destination(s) in particular and what they would do while on vacation. A task-based research technique was adopted, which is more adequate for research involving children participants. A total of 103 compositions were collected and a thematic content analysis was conducted. This approach has been widely used in tourism and hospitality research. Findings The findings revealed that children can clearly express their perceptions and preferences with regard to leisure activities. The majority of children wanted to visit overseas destinations (specifically, the USA, Germany and France), while a significant portion preferred local destinations within Turkey (specifically, Istanbul and Antalya). The desire for recreation and holiday, exploring new places and trying local foods and visiting families and relatives were identified as key travel motivations. Originality/value A key contribution of the current study lies in the fact that it adds to a research stream that shifts attention to insights gained directly from children rather relying on parents as a proxy. The paper has some theoretical and empirical implications.
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المؤلفون: Yaniv Poria, Arie Reichel
المصدر: Journal of Hospitality & Tourism Education. 32:102-111
مصطلحات موضوعية: Higher education, GeneralLiterature_INTRODUCTORYANDSURVEY, business.industry, 05 social sciences, Hospitality management studies, 050301 education, Public relations, Public opinion, Hospitality industry, Degree (music), GeneralLiterature_MISCELLANEOUS, Education, Hospitality, Tourism, Leisure and Hospitality Management, 0502 economics and business, Sociology, business, 0503 education, 050212 sport, leisure & tourism, Tourism, Qualitative research
الوصف: This exploratory qualitative study aims at highlighting how hotel and tourism management (HTM) students present their academic degree, and the reasons for their choice. Semi-structured interviews w...
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المؤلفون: S. Kyle Hight, Abraham Terrah, Fevzi Okumus, Trishna G. Mistry
المصدر: International Hospitality Review. 36:2-24
مصطلحات موضوعية: Ecology, business.industry, media_common.quotation_subject, 05 social sciences, Public relations, Hospitality industry, Promotion (rank), Resource (project management), Social skills, Hospitality, Insect Science, 0502 economics and business, Personality, Form of the Good, business, Psychology, 050203 business & management, 050212 sport, leisure & tourism, Ecology, Evolution, Behavior and Systematics, Qualitative research, media_common
الوصف: PurposeThe purpose of this study was to empirically investigate the characteristics of good hospitality managers and the core causes that lead to developing such characteristics.Design/methodology/approachUsing a qualitative inquiry approach, 93 line-level hospitality employees were surveyed online regarding their experiences about the characteristics of good managers.FindingsThe research findings revealed five key themes of good managerial characteristics, including interpersonal skills, communication skills, supervisory skills, leadership skills, and positive personality and professionalism. Additionally, the root causes of these managerial characteristics were also analyzed. The good managerial characteristics were perceived to have developed from having worked under either a great manager or a terrible manager.Research limitations/implicationsThis study advanced the literature on managerial characteristics by confirming several existing categories from the viewpoint of hospitality industry employees.Practical implicationsHuman resource managers should be considerate of these findings in terms of recruitment, hiring, and training, development, and promotion of employees in their companies.Originality/valueThis is one of the first studies to analyze the perceived reasons behind the development of these characteristics.
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المؤلفون: Yanyan Zheng, Wei Wei, Sean McGinley, Lu Zhang
المصدر: Cornell Hospitality Quarterly. 62:8-20
مصطلحات موضوعية: 2019-20 coronavirus outbreak, business.industry, media_common.quotation_subject, Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), 05 social sciences, Public relations, Trustworthiness, State (polity), Hospitality, Tourism, Leisure and Hospitality Management, 0502 economics and business, Credibility, Dependability, 050211 marketing, Sociology, business, 050203 business & management, media_common, Qualitative research
الوصف: In response to this special issue, concerned with methods and measurements, a comprehensive review of the last 5 years of qualitative research was conducted in the top five journals that primarily publish articles pertaining to the hospitality industry. A total of 197 articles were read and analyzed for this review with a focus on the state of trustworthiness in the contemporary hospitality literature. An outline of the methods, techniques, and successes are presented in this review as are recommendations for scholars, journal editors, journal reviewers, and our partners in industry who use qualitative data for many reasons including but not limited to employee satisfaction surveys, market focus groups, and employee exit interviews. In addition, the relatively novel and nascent ideas regarding empirical rigor such as transparency and replicability are introduced to the hospitality field.
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::ea0d53f81481daecf39e65a25b5cd89e
https://doi.org/10.1177/1938965520940294
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