المؤلفون: Edgeman, Rick L., Hensler, Douglas A.

المصدر: The TQM Magazine, 2001, Vol. 13, Issue 2, pp. 83-90.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/09544780110366079

المؤلفون: Dalrymple, John, Edgeman, Rick L., Finster, Mark, Guerrero‐Cusumano, Jose‐Luis, Hensler, Douglas A., Parr, William C.

المصدر: The TQM Magazine, 1999, Vol. 11, Issue 3, pp. 138-141.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/09544789910262707

المؤلفون: King, Rick, Gildea, Michael, Edgeman, Rick L., Mansfeld, George, Macurová, Pavla

المصدر: The TQM Magazine, 1999, Vol. 11, Issue 1, pp. 8-11.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/09544789910246561

المؤلفون: Edgeman, Rick L.

المصدر: The TQM Magazine, 1998, Vol. 10, Issue 3, pp. 190-193.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/09544789810214783

المؤلفون: Edgeman, Rick L., Lin, Dennis K.J.

المصدر: International Journal of Quality & Reliability Management, 1997, Vol. 14, Issue 6, pp. 598-605.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/02656719710186218

المساهمون: Edgeman, Rick L.

المصدر: The TQM Magazine, 1998, Vol. 10, Issue 4, pp. 311-312.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/tqmm.1998.10.4.311.2

المساهمون: Edgeman, Rick L.

المصدر: The TQM Magazine, 1998, Vol. 10, Issue 4, pp. 311-311.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/tqmm.1998.10.4.311.1

المساهمون: Edgeman, Rick L.

المصدر: The TQM Magazine, 1998, Vol. 10, Issue 4, pp. 312-312.

URL الوصول: http://www.emeraldinsight.com/doi/10.1108/tqmm.1998.10.4.312.3