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المؤلفون: ÖZDEMİR, Mustafa, ÇATALTEPE, Onur
المصدر: Volume: 8, Issue: 2 153-174
Giresun Üniversitesi İktisadi ve İdari Bilimler Dergisi
Journal of Economics and Administrative Sciencesمصطلحات موضوعية: İşletme, E-Hizmet Kalitesi, E-Telafi Kalitesi, E-Memnuniyet, E-Ticaret, E-Service Quality, E-Service Recovery Quality, E-Satisfaction, E-Commerce, Management
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::c51aba23a02e3554379afee069134d31
https://dergipark.org.tr/tr/pub/guiibd/issue/73050/1168587 -
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المؤلفون: Çataltepe, Onur
المساهمون: Özdemir, Mustafa, Enstitüler, Sosyal Bilimler Enstitüsü, İşletme Ana Bilim Dalı, İşletme Anabilim Dalı
مصطلحات موضوعية: Customer satisfaction, E- Hizmet Telafi Kalitesi, Electronic commerce, Service recovery, E- Memnuniyet, Quality, Elektronic satisfaction, Service quality, E- Ticaret, İşletme, E - Hizmet, Electronic service, E- Hizmet Kalitesi, Business Administration
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::c9644e368b83608cc17a7d47904a3f67
https://hdl.handle.net/20.500.12697/4971 -
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المؤلفون: Wolff, Reyhan Ayşen, Durmaz, Zeynep Dilara, Çataltepe, Onur
المساهمون: Fakülteler, İktisadi ve İdari Bilimler Fakültesi, İşletme Bölümü, Wolff, Reyhan Ayşen
URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______9647::b541a4ac952ed10240b2add019232f6a
https://hdl.handle.net/20.500.12697/1022