Alternate Title: Providing a Model for Knowledge Extraction in the Service Industry to Achieve Innovation: Grounded Theory.

المؤلفون: میال ملک‌الکالم&¹ malekolkalami@modares.ac.ir, محمد حسن‌زاده² hasanzadeh@modares.ac.ir, عاطفه شریف³ atefeh.sharif@modares.ac.ir, منصور رزقی آهقی⁴ Rezghi@modares.ac.ir

المصدر: Iranian Journal of Information Processing & Management. Winter2023, Vol. 38 Issue 2, p63-93. 33p.

مصطلحات موضوعية: *Knowledge transfer, *Data extraction, Service industries, Customer services, Corporate culture, Organizational communication, International markets, Judgment sampling