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المؤلفون: Deema Abu Taleb, Mazen Arafeh, Samar Salim, Shouq Al-Quraini, Aisha Al-Yaseen, Yazan Al-Zain, Lawrence Al-Fandi
المصدر: International Journal of Health Care Quality Assurance. 32:431-446
مصطلحات موضوعية: Time Factors, Waiting Lists, Control (management), Efficiency, Organizational, Hospitals, Private, Pareto chart, Appointments and Schedules, 03 medical and health sciences, 0502 economics and business, Humans, Operations management, Control chart, Lean Six Sigma, Mathematics, Data collection, 030503 health policy & services, Health Policy, 05 social sciences, Six Sigma, Quality Improvement, General Business, Management and Accounting, Kuwait, Patient Satisfaction, Ishikawa diagram, Profitability index, 0305 other medical science, 050203 business & management, Total Quality Management