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المؤلفون: Yaylagül, Şinasi
المساهمون: Çakır, Fatma, Aydın Adnan Menderes Üniversitesi, Sosyal Bilimler Enstitüsü, İşletme Anabilim Dalı
مصطلحات موضوعية: e-hizmet kalitesi, e-hizmet telafi kalitesi, e-tatmin, e-güven, e-sadakat, e-service quality, e-service recovery quality, e-satisfaction, e-trust, e-loyalty
URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______2708::f3fac05a924b5e99721b68116c1f950b
http://hdl.handle.net/11607/4975 -
2دورية أكاديمية
المؤلفون: Zekeriya SÖNMEZ
المصدر: Yönetim, Ekonomi ve Pazarlama Araştırmaları Dergisi, Vol 2, Iss 3, Pp 24-38 (2018)
مصطلحات موضوعية: Kurumsal eşbiçimlilik, e-Devlet, e-hizmet kalitesi, tek faktörlü-çift faktörlü doğrulama, kullanıcı kodu, Management. Industrial management, HD28-70, Economics as a science, HB71-74
وصف الملف: electronic resource
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3دورية أكاديمية
المؤلفون: Murat AKIN, Murat TOKSARI
المصدر: Isletme ve Iktisat Calismalari Dergisi, Vol 5, Iss 1, Pp 48-59 (2017)
مصطلحات موضوعية: e-retailing, e-service quality, e-s-qual, e-loyalty, e-perakendecilik, e-hizmet kalitesi, e-sadakat, Business, HF5001-6182, Finance, HG1-9999
وصف الملف: electronic resource
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4
المصدر: Volume: 4, Issue: 2 166-188
Journal of Public Administration and Technology
Kamu Yönetimi ve Teknoloji Dergisiمصطلحات موضوعية: Social, Bilgi güvenliği, kurumsal mimari, e-hizmet, dijital dönüşüm, Sosyal
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::6e5dbc212e53c1bab245a3f258134cf3
https://dergipark.org.tr/tr/pub/kaytek/issue/75646/1203417 -
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المؤلفون: ÖZDEMİR, Mustafa, ÇATALTEPE, Onur
المصدر: Volume: 8, Issue: 2 153-174
Giresun Üniversitesi İktisadi ve İdari Bilimler Dergisi
Journal of Economics and Administrative Sciencesمصطلحات موضوعية: İşletme, E-Hizmet Kalitesi, E-Telafi Kalitesi, E-Memnuniyet, E-Ticaret, E-Service Quality, E-Service Recovery Quality, E-Satisfaction, E-Commerce, Management
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::c51aba23a02e3554379afee069134d31
https://dergipark.org.tr/tr/pub/guiibd/issue/73050/1168587 -
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المؤلفون: ERGAN, Senem
المصدر: Volume: 2, Issue: 2 163-191
Kalite ve Strateji Yönetimi Dergisiمصطلحات موضوعية: İşletme, Elektronik hizmet kalitesi,e-hizmet kalitesi,E-S-QUAL,bibliyometrik analiz,nitel analiz, Electronic service quality,e-service quality,E-S-QUAL,bibliometric analysis,qualitative analysis, Management
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::e67e7fec3d175cb4505dcca9cbf3b6c3
https://dergipark.org.tr/tr/pub/ksydergi/issue/71458/1140916 -
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المؤلفون: Mert Anıl SARICAN, Mevhibe TÜRKMEN
المصدر: Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Dergisi.
مصطلحات موضوعية: E-Perakendeci, E-Logistics, E-Platform E-Lojistik, E-Platform, E-Service quality, E-Hizmet kalitesi, General Medicine, E-Commerce, E-Ticaret, E-Retailer
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::ca63973a31a7a9fa53f21901c503be02
https://doi.org/10.37880/cumuiibf.1086622 -
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المؤلفون: GÜVEN, Ahmet
المصدر: Volume: 12, Issue: 3 1621-1650
Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi
ODU Journal of Social Sciences Researchمصطلحات موضوعية: E-hizmet, E-belediye, E-devlet, Yerel Yönetimler, İl Belediyeleri, Social, E-service, E-municipality, E-government, Local Administrations, Provincial Municipalities, Sosyal
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::eacf49484d3564281cc97c016e645fcb
https://dergipark.org.tr/tr/pub/odusobiad/issue/73138/1108161 -
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المؤلفون: Gülbaşı, Ali
مصطلحات موضوعية: Müşteri Memnuniyeti, Customer Satisfaction, E-Commerce, E-Hizmet Kalitesi, E-Service Quality, E-Ticaret
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______4611::d0395d864cae1ebe9cfa26f8c0b5df2b
https://hdl.handle.net/20.500.12438/9863 -
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المؤلفون: Duvarcı, Harun, Ünsalan, Mustafa
المساهمون: Nevşehir Hacı Bektaş Veli Üniversitesi/iktisadi ve idari bilimler fakültesi/işletme bölümü/üretim yönetimi ve pazarlama anabilim dalı
مصطلحات موضوعية: Tüketici şüpheciliği, Online müşteri yorumları, E-Service quality, E-Hizmet kalitesi, Online customer comments, Consumer skepticism
URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______3070::23e1528fd44108fc391371dc9327fe5f
http://hdl.handle.net/20.500.11787/6433