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المؤلفون: Hyunmo Kang, Yeong Seon Kang, Inuk Chon, Eunhyung Lee
المصدر: Journal of the Korean Operations Research and Management Science Society. 41:1-19
مصطلحات موضوعية: Disappointment, business.industry, 05 social sciences, 050109 social psychology, Regret, 0502 economics and business, Complaint, medicine, 0501 psychology and cognitive sciences, Profitability index, Marketing, medicine.symptom, Attribution, Path analysis (statistics), business, Psychology, Negative emotion, 050203 business & management, Financial services
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_________::7fb547424daf7a9d7c3340c5323e8cda
https://doi.org/10.7737/jkorms.2016.41.1.001