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1
المؤلفون: Nichola Robertson, Jeffrey Rotman, Lisa McQuilken, Allison Ringer
المصدر: Psychology & Marketing. 40:825-844
مصطلحات موضوعية: Marketing, Applied Psychology
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2
المصدر: Journal of Services Marketing. 35:706-721
مصطلحات موضوعية: Marketing, Service (business), business.industry, media_common.quotation_subject, 05 social sciences, Applied psychology, Vulnerability, Interpersonal communication, Business economics, Transformative learning, 0502 economics and business, Health care, 050211 marketing, Quality (business), The Conceptual Framework, Psychology, business, 050203 business & management, media_common
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3
المؤلفون: Lisa McQuilken, Ahmed Shahriar Ferdous, Wayne Read, Nichola Robertson
المصدر: European Journal of Marketing. 53:1905-1933
مصطلحات موضوعية: Marketing, Value (ethics), media_common.quotation_subject, 05 social sciences, Context (language use), Popularity, Causality, Test (assessment), Consumer engagement, Perception, 0502 economics and business, 050211 marketing, Social media, Psychology, 050203 business & management, media_common
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4
المؤلفون: Nichola Robertson, Lisa McQuilken, Michael Jay Polonsky, Ghassan Abbas
المصدر: Journal of Strategic Marketing. 28:70-94
مصطلحات موضوعية: Marketing, Service (business), Self-management, ComputingMilieux_THECOMPUTINGPROFESSION, Health professionals, business.industry, Strategy and Management, media_common.quotation_subject, 05 social sciences, Perspective (graphical), Public relations, Service recovery, Perception, 0502 economics and business, 050211 marketing, Business, Cultural competence, 050203 business & management, media_common
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5
المؤلفون: Steve Ogden, Anneliese Rosenmayer, Nichola Robertson, Lisa McQuilken
المصدر: Journal of Services Marketing. 32:269-285
مصطلحات موضوعية: Marketing, Service (business), Online and offline, media_common.quotation_subject, 05 social sciences, Context (language use), Advertising, Service recovery, Content analysis, 0502 economics and business, 050211 marketing, Customer satisfaction, Quality (business), Justice (ethics), Business, 050203 business & management, media_common
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6
المصدر: Marketing Intelligence & Planning. 34:734-753
مصطلحات موضوعية: Marketing, Unit price, media_common.quotation_subject, 05 social sciences, Advertising, Consumer protection, Product type, Mobile phone, Originality, Perception, 0502 economics and business, Value (economics), 050211 marketing, Product (category theory), Business, 050203 business & management, media_common
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7
المؤلفون: Michael Jay Polonsky, Lisa McQuilken, Nichola Robertson
المصدر: Journal of Hospitality Marketing & Management. 26:83-104
مصطلحات موضوعية: Marketing, Service (business), Recovery - action, 05 social sciences, Context (language use), Advertising, Service recovery, Management Information Systems, Empirical examination, Tourism, Leisure and Hospitality Management, 0502 economics and business, Complaint, 050211 marketing, Business, 050203 business & management
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8
المؤلفون: Heath McDonald, Lisa McQuilken, Civilai Leckie, Nichola Robertson
المصدر: Journal of Services Marketing. 30:88-102
مصطلحات موضوعية: Marketing, Knowledge management, business.industry, Computer science, 05 social sciences, Usability, Service provider, Interactive voice response, 0502 economics and business, Self-service, 050211 marketing, Customer satisfaction, business, Good practice, Practical implications, 050203 business & management, Reliability (statistics)
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9
المؤلفون: Paul Harrison, Nichola Robertson, Lisa McQuilken, Michael Jay Polonsky
المصدر: Journal of Consumer Behaviour. 14:145-157
مصطلحات موضوعية: Value (ethics), Social Psychology, media_common.quotation_subject, Context (language use), Advertising, Affect (psychology), Promotion (rank), Perception, Product (category theory), Business, Marketing, Video game, Applied Psychology, Information integration, media_common
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10
المؤلفون: Michael Jay Polonsky, Nichola Robertson, Lisa McQuilken
المصدر: Australasian Marketing Journal. 22:246-256
مصطلحات موضوعية: Marketing, Typology, Value (ethics), Economics and Econometrics, Medical education, business.industry, Resource based, 05 social sciences, Self-diagnosis, Health personnel, 0502 economics and business, Health care, General Earth and Planetary Sciences, 050211 marketing, The Internet, Medical diagnosis, business, 050203 business & management, General Environmental Science