المؤلفون: Emily Moreira Trancoso, Wilson Rodrigues de Sousa Junior

المصدر: Brazilian Journal of Production Engineering; Vol. 8 No. 3 (2022): Número Regular (Abril-Junho); 200-213
Brazilian Journal of Production Engineering; Vol. 8 Núm. 3 (2022): Número Regular (Abril-Junho); 200-213
Brazilian Journal of Production Engineering; v. 8 n. 3 (2022): Número Regular (Abril-Junho); 200-213
Brazilian Journal of Production Engineering
Universidade Federal do Espírito Santo (UFES)
instacron:UFES

مصطلحات موضوعية: Service, Quality in service, Qualidade em Serviço, Servqual, General Medicine, Serviço, Qualidade, Quality, Calidad En Servicio, Servicio, Calidad

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e44bfc1ce4bdf388fde7caffbd46fa5c
https://doi.org/10.47456/bjpe.v8i3.37202

المؤلفون: Fernando Sena Soares Pontello, Marlusa de Sevilha Gosling, Sâmara Borges Macedo

المصدر: Suma de Negocios, Vol 8, Iss 18, Pp 122-130 (2017)

مصطلحات موضوعية: Qualidade em serviço, Satisfação, Recomendação, Marketing de relacionamento, Clientes, Quality in service, Satisfaction, Recommendation, Marketing of relationship, Customers, Social sciences (General), H1-99

وصف الملف: electronic resource

Relation: https://www.sciencedirect.com/science/article/pii/S2215910X17300228#!; https://doaj.org/toc/2215-910X

URL الوصول: https://doaj.org/article/a50983e45bbd40a4ac94f1189b7437f6

المؤلفون: Pereira, Veridiana Rotondaro, Carvalho, Marly Monteiro de, Rotondaro, Roberto Gilioli

المصدر: Production. June 2013 23(2)

مصطلحات موضوعية: Qualidade em serviço, Técnicas bibliométricas, Análise de citação e cocitação, Revisão de literatura

وصف الملف: text/html

URL الوصول: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132013000200008

المؤلفون: Almada, Isabela Winter, Tontini, Gérson

المصدر: Production. April 2012 22(2)

مصطلحات موضوعية: Qualidade em serviços, Satisfação do cliente, Qualidade em serviço de arquitetura

وصف الملف: text/html

URL الوصول: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132012000200003

المؤلفون: Fernanda Marques Casarin Henriques, Clarice Breviglieri Porto, Rodrigo Oliveira da Silva

المصدر: Vianna Sapiens, Vol 5, Iss 2, Pp 26-26 (2017)

مصطلحات موضوعية: QUALIDADE EM SERVIÇO, MODELO SERVQUAL, RESTAURANTE SELF- SERVICE., Law in general. Comparative and uniform law. Jurisprudence, K1-7720, Business, HF5001-6182

وصف الملف: electronic resource

Relation: http://www.viannasapiens.com.br/revista/article/view/123; https://doaj.org/toc/2177-3726

URL الوصول: https://doaj.org/article/549804fd1aa94aed86f65eb4a969dfbc

المؤلفون: PIANNA, L M, REIS, T. B

المصدر: Perspectivas Online: Humanas e Sociais Aplicadas, Vol 5, Iss 14, Pp 65-66 (2015)

مصطلحات موضوعية: Qualidade em serviço, Satisfação do cliente, servqual., Social Sciences

وصف الملف: electronic resource

Relation: http://seer.perspectivasonline.com.br/index.php/humanas_sociais_e_aplicadas/article/view/867/703; https://doaj.org/toc/2236-8876

URL الوصول: https://doaj.org/article/06cc2bcc73a949fab441e4d690b13488

المؤلفون: SANTOS, B. J., SALES, B. L, REIS, T. B

المصدر: Perspectivas Online: Humanas e Sociais Aplicadas, Vol 5, Iss 14, Pp 08-9 (2015)

مصطلحات موضوعية: Qualidade em serviço, Satisfação do cliente, Servperf., Social Sciences

وصف الملف: electronic resource

Relation: http://seer.perspectivasonline.com.br/index.php/humanas_sociais_e_aplicadas/article/view/829/667; https://doaj.org/toc/2236-8876

URL الوصول: https://doaj.org/article/ef43479f18144cd4aa63be2f607d19bc

المؤلفون: Caldeira, Ana Carolina Gerk

المساهمون: António, Nelson José dos Santos

المصدر: Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP

مصطلحات موضوعية: I Health, education, and welfare, Quality in service, I11, Quality in health services, M Business administration and business economics - Marketing - Accounting - Personnel economics, Qualidade em Serviço, Serviços de Saúde, M110, SERVQUAL, Health services, Ciências Sociais::Economia e Gestão [Domínio/Área Científica], Qualidade em Serviços de Saúde

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::70494aa985e906d3840bc51b06105e5a
https://hdl.handle.net/10071/19537

المؤلفون: Luis Alfredo Marques dos Santos, Kleverton Melo de Carvalho, Wanusa Campos Centurión, Débora Eleonora Pereira da Silva

المصدر: Administração: Ensino e Pesquisa, Vol 10, Iss 3 (2009)

مصطلحات موضوعية: qualidade em serviço, satisfação, serviço de TV a cabo., Business, HF5001-6182

وصف الملف: electronic resource

Relation: https://raep.emnuvens.com.br/raep/article/view/190; https://doaj.org/toc/2177-6083; https://doaj.org/toc/2358-0917

URL الوصول: https://doaj.org/article/be88feeaf72c4de18fc8d7040d86964f

المؤلفون: Marlusa de Sevilha Gosling, Fernando Sena Soares Pontello, Sâmara Borges Macedo

المصدر: Suma de Negocios, Volume: 8, Issue: 18, Pages: 122-130, Published: DEC 2017
Repositório Institucional da UFMG
Universidade Federal de Minas Gerais (UFMG)
instacron:UFMG
Suma de Negocios, Vol 8, Iss 18, Pp 122-130 (2017)

مصطلحات موضوعية: Qualidade em serviço, Marketing de relacionamento, 05 social sciences, Satisfaction, Recomendação, Satisfação, Recommendation, Marketing of relationship, Clientes, Quality in service, 0502 economics and business, Customers, lcsh:H1-99, 050211 marketing, lcsh:Social sciences (General), Serviços ao cliente - Controle de qualidade, 050203 business & management

وصف الملف: text/html

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0fce393b0d66eea53a9397ee1114c6f8
https://doi.org/10.1016/j.sumneg.2017.08.001