يعرض 1 - 10 نتائج من 4,894 نتيجة بحث عن '"Service recovery"', وقت الاستعلام: 1.84s تنقيح النتائج
  1. 1
    دورية أكاديمية
    Demystifying the Impact of Service Recovery Strategies: Evidence From Healthcare and Telecom Sectors

    المؤلفون: Shankar, A., Talwar, S., Islam, N., Mukhtar Alshibani, S., Sharma, P.

    المصدر: IEEE Transactions on Engineering Management IEEE Trans. Eng. Manage. Engineering Management, IEEE Transactions on. 71:6649-6661 2024

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  2. 2
    مؤتمر
    Optimal Service Recovery Modeling and Algorithm for Feeder Cluster of Urban S-SCDN after Fault

    المؤلفون: Zhou, Ming, Ye, Haiqiang, Zhang, Jianmin, Liu, Yaohui, Zhang, Fengming, Li, Yong

    المصدر: 2023 5th International Conference on Power and Energy Technology (ICPET) Power and Energy Technology (ICPET), 2023 5th International Conference on. :452-457 Jul, 2023

    Relation: 2023 5th International Conference on Power and Energy Technology (ICPET)

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  3. 3
    مؤتمر
    A Multivariate Analysis on Employee Competencies

    المؤلفون: Kumar, Amit, Kaur, Anupriya

    المصدر: 2022 5th International Conference on Multimedia, Signal Processing and Communication Technologies (IMPACT) Multimedia, Signal Processing and Communication Technologies (IMPACT), 2022 5th International Conference on. :1-5 Nov, 2022

    Relation: 2022 5th International Conference on Multimedia, Signal Processing and Communication Technologies (IMPACT)

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  4. 4
    دورية أكاديمية
    The role of service recovery in omnichannel integration services success model

    المؤلفون: Tseng, Shu-Mei

    المصدر: Journal of Enterprise Information Management, 2024, Vol. 37, Issue 4, pp. 1322-1347.

    URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JEIM-07-2023-0352

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  5. 5
    دورية أكاديمية
    The effect of service recovery on socially distant third-party customers: an experimental research on emotions, forgiveness, repatronage intention and WoM

    المؤلفون: Çelik, Süleyman, Özkan Tektaş, Öznur, Kavak, Bahtışen

    المصدر: Journal of Service Theory and Practice, 2024, Vol. 34, Issue 4, pp. 519-542.

    URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JSTP-09-2023-0267

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  6. 6
    دورية أكاديمية
    Empathic accuracy in artificial intelligence service recovery

    المؤلفون: Xu, Xing’an, Wen, Najuan, Liu, Juan

    المصدر: Tourism Review, 2023, Vol. 79, Issue 5, pp. 1058-1075.

    URL الوصول: http://www.emeraldinsight.com/doi/10.1108/TR-06-2023-0394

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  7. 7
    دورية أكاديمية
    Modeling the influence of management control system and ambidextrous behavior on B2B customer relationships: a job demand-resource perspective

    المؤلفون: Irfan, Muhammad, Ahmad, Bilal

    المصدر: Journal of Business & Industrial Marketing, 2024, Vol. 39, Issue 4, pp. 781-793.

    URL الوصول: http://www.emeraldinsight.com/doi/10.1108/JBIM-08-2022-0389

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  8. 8
    كتاب إلكتروني
    Insurance Marketing

    المؤلفون: Maggioni, MassimilianoAff3, Turchetti, GiuseppeAff4

    المساهمون: Maggioni, MassimilianoAff1, Turchetti, GiuseppeAff2

    المصدر: Fundamentals of the Insurance Business. :499-518

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  9. 9
    كتاب إلكتروني
    The Effect of Service Recovery on Customer Satisfaction on Lion Air Users

    المؤلفون: Ubaidillah, M. RizkiAff13, Hendrayati, HenyAff13, Hurriyati, RatihAff13

    المساهمون: Appolloni, Andrea, Series EditorAff1, Caracciolo, Francesco, Series EditorAff2, Ding, Zhuoqi, Series EditorAff3, Gogas, Periklis, Series EditorAff4, Huang, Gordon, Series EditorAff5, Nartea, Gilbert, Series EditorAff6, Ngo, Thanh, Series EditorAff7, Striełkowski, Wadim, Series EditorAff8, Hurriyati, Ratih, editorAff9, Wibowo, Lili Adi, editorAff10, Sulastri, Sulastri, editorAff11, Lisnawati, Lisnawati, editorAff12

    المصدر: Proceedings of the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023). 288:567-571

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  10. 10
    كتاب إلكتروني
    The Effect of Complaint Handling and Service Recovery on Customer Loyalty at Lion Air Indonesia

    المؤلفون: Arin, RachmiAff13, Hendrayati, HenyAff13, Hurriyati, RatihAff13

    المساهمون: Appolloni, Andrea, Series EditorAff1, Caracciolo, Francesco, Series EditorAff2, Ding, Zhuoqi, Series EditorAff3, Gogas, Periklis, Series EditorAff4, Huang, Gordon, Series EditorAff5, Nartea, Gilbert, Series EditorAff6, Ngo, Thanh, Series EditorAff7, Striełkowski, Wadim, Series EditorAff8, Hurriyati, Ratih, editorAff9, Wibowo, Lili Adi, editorAff10, Sulastri, Sulastri, editorAff11, Lisnawati, Lisnawati, editorAff12

    المصدر: Proceedings of the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023). 288:552-557

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