المؤلفون: Dora Rašan, Lovro Rašan, Suzana Marković, Jelena Dorčić

المصدر: Journal of applied health sciences. 6:219-228

مصطلحات موضوعية: SERVQUAL, kvaliteta ljekarničkih usluga, zadovoljstvo klijenata, statistička analiza, strah od bolesti COVID-19, Coronavirus disease 2019 (COVID-19), business.industry, Customer satisfaction, Pharmacy, Statistical analysis, Business, Marketing

URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a53b149b346d8c67440aadb02b9c2b63
https://doi.org/10.24141/1/6/2/4

المؤلفون: Perišić Prodan, Marina, Cerović, Marta, Ivančić, Ivana

المصدر: Ekonomska misao i praksa
Volume 31
Issue 1

مصطلحات موضوعية: relationship marketing, customer satisfaction, customer loyalty, luxury hotels, Relationship marketing, Customer satisfaction, Customer loyalty, Luxury hotels, marketing odnosa, zadovoljstvo klijenata, lojalnost klijenata, luksuzni hoteli

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::a128446ade379dff1042e897a1de6f21
https://hrcak.srce.hr/278692

المؤلفون: Marta Sečan, Damir Dobrinić

المساهمون: Gregurec, Iva, Kovšca, Vladimir, Keglević Kozjak, Suzana, Cvetko, Ladislav

المصدر: CroDiM : International Journal of Marketing Science
Volume 4
Issue 1

مصطلحات موضوعية: online shopping, reliability, security, quality, customer satisfaction, online kupovina, pouzdanost, sigurnost, kvaliteta, zadovoljstvo klijenata, online kupovina, pouzdanost, sigurnost, kvaliteta, zadovoljstvo klijenata

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::4e946005e61f0a1ce6eb0371b726c01e
https://www.bib.irb.hr/1105995

المؤلفون: Androja, Ivan

المساهمون: Crnjak Karanović, Biljana

مصطلحات موضوعية: services, zadovoljstvo klijenata, DRUŠTVENE ZNANOSTI. Ekonomija. Marketing, bank, customer satisfaction, SOCIAL SCIENCES. Economics. Marketing, usluge, banka

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______4112::9a45afd8f404fa24810f34d460ee7089
https://repozitorij.svkst.unist.hr/islandora/object/efst:2096/datastream/PDF

المؤلفون: Košavić, Branka

المساهمون: Mencer, Ivan, Ivančić, Valentina, Jelenc, Lara

مصطلحات موضوعية: kvaliteta usluge, upravljanje kvalitetom u bankama, timski rad, timska efikasnost, zadovoljstvo klijenata

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::fc0d2c30c2fd31151c2aec1d1b98fc85
https://www.bib.irb.hr/902572

المؤلفون: Biočić, Marina

المساهمون: Mihanović, Zoran

مصطلحات موضوعية: zadovoljstvo klijenata, DRUŠTVENE ZNANOSTI. Ekonomija. Marketing, oznake na hrani, Istraživanje tržišta, SOCIAL SCIENCES. Economics. Marketing

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______4112::214a37c9c1f192dd6fa30bafb26bc8e4
https://repozitorij.svkst.unist.hr/islandora/object/efst:341

المؤلفون: Puška, Adis, Šadić, Sead, Beganović, Admir I.

المصدر: Ekonomska misao i praksa
Volume 25
Issue 1

مصطلحات موضوعية: SERVPREF model, client satisfaction, client loyalty, multi-variation analysis, zadovoljstvo klijenata, odanost klijenata, multivarijacijska analiza

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=od_______951::ea7dad36db8880b60103851c13fad959
https://hrcak.srce.hr/file/236054

المؤلفون: Olivera Jurković Majić

المصدر: Tržište, Vol 19, Iss 2, Pp 231-239 (2007)
Market-Tržište
Volume 19
Issue 2

مصطلحات موضوعية: services, education, user satisfaction, quality, secondary schools, lcsh:Marketing. Distribution of products, zadovoljstvo klijenata, usluge, obrazovanje, kvaliteta, srednje škole, lcsh:HF5410-5417.5, user satisfaction, services, education, quality, secondary schools

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::b18650cc36f6976eacd94a1e7035c5b3
http://hrcak.srce.hr/file/33640

المؤلفون: Ranko Markuš

المصدر: Ekonomski vjesnik : Review of Contemporary Entrepreneurship, Business, and Economic Issues
Volume XXVI
Issue 2
Ekonomski Vjesnik, Vol XXVI, Iss 2, Pp 469-469 (2013)

مصطلحات موضوعية: lcsh:Social Sciences, lcsh:H, unemployment, nezaposlenost, zadovoljstvo klijenata, neaktivnost, službe za zapošljavanje, inactivity, lcsh:HB71-74, customer satisfaction, employment services, lcsh:Economics as a science

وصف الملف: application/pdf

URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::1475d4c7484f7a9123544de13890a9dd
https://hrcak.srce.hr/116351

المؤلفون: Tomljenović, Snježana

مصطلحات موضوعية: usluga, marketing usluga, 7P, kvaliteta usluge, očekivanja klijenata, zadovoljstvo klijenata, lojalnost klijenata, lanac usluga-profita, CRM

URL الوصول: https://explore.openaire.eu/search/publication?articleId=57a035e5b1ae::4e917ea3c32f23b71c3608b04f226cd7
https://www.bib.irb.hr/1249214