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المؤلفون: Dora Rašan, Lovro Rašan, Suzana Marković, Jelena Dorčić
المصدر: Journal of applied health sciences. 6:219-228
مصطلحات موضوعية: SERVQUAL, kvaliteta ljekarničkih usluga, zadovoljstvo klijenata, statistička analiza, strah od bolesti COVID-19, Coronavirus disease 2019 (COVID-19), business.industry, Customer satisfaction, Pharmacy, Statistical analysis, Business, Marketing
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a53b149b346d8c67440aadb02b9c2b63
https://doi.org/10.24141/1/6/2/4 -
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المؤلفون: Perišić Prodan, Marina, Cerović, Marta, Ivančić, Ivana
المصدر: Ekonomska misao i praksa
Volume 31
Issue 1مصطلحات موضوعية: relationship marketing, customer satisfaction, customer loyalty, luxury hotels, Relationship marketing, Customer satisfaction, Customer loyalty, Luxury hotels, marketing odnosa, zadovoljstvo klijenata, lojalnost klijenata, luksuzni hoteli
وصف الملف: application/pdf
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المؤلفون: Marta Sečan, Damir Dobrinić
المساهمون: Gregurec, Iva, Kovšca, Vladimir, Keglević Kozjak, Suzana, Cvetko, Ladislav
المصدر: CroDiM : International Journal of Marketing Science
Volume 4
Issue 1مصطلحات موضوعية: online shopping, reliability, security, quality, customer satisfaction, online kupovina, pouzdanost, sigurnost, kvaliteta, zadovoljstvo klijenata, online kupovina, pouzdanost, sigurnost, kvaliteta, zadovoljstvo klijenata
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::4e946005e61f0a1ce6eb0371b726c01e
https://www.bib.irb.hr/1105995 -
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المؤلفون: Androja, Ivan
المساهمون: Crnjak Karanović, Biljana
مصطلحات موضوعية: services, zadovoljstvo klijenata, DRUŠTVENE ZNANOSTI. Ekonomija. Marketing, bank, customer satisfaction, SOCIAL SCIENCES. Economics. Marketing, usluge, banka
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______4112::9a45afd8f404fa24810f34d460ee7089
https://repozitorij.svkst.unist.hr/islandora/object/efst:2096/datastream/PDF -
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المؤلفون: Košavić, Branka
المساهمون: Mencer, Ivan, Ivančić, Valentina, Jelenc, Lara
مصطلحات موضوعية: kvaliteta usluge, upravljanje kvalitetom u bankama, timski rad, timska efikasnost, zadovoljstvo klijenata
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::fc0d2c30c2fd31151c2aec1d1b98fc85
https://www.bib.irb.hr/902572 -
6
المؤلفون: Biočić, Marina
المساهمون: Mihanović, Zoran
مصطلحات موضوعية: zadovoljstvo klijenata, DRUŠTVENE ZNANOSTI. Ekonomija. Marketing, oznake na hrani, Istraživanje tržišta, SOCIAL SCIENCES. Economics. Marketing
وصف الملف: application/pdf
URL الوصول: https://explore.openaire.eu/search/publication?articleId=od______4112::214a37c9c1f192dd6fa30bafb26bc8e4
https://repozitorij.svkst.unist.hr/islandora/object/efst:341 -
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المؤلفون: Puška, Adis, Šadić, Sead, Beganović, Admir I.
المصدر: Ekonomska misao i praksa
Volume 25
Issue 1مصطلحات موضوعية: SERVPREF model, client satisfaction, client loyalty, multi-variation analysis, zadovoljstvo klijenata, odanost klijenata, multivarijacijska analiza
وصف الملف: application/pdf
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المؤلفون: Olivera Jurković Majić
المصدر: Tržište, Vol 19, Iss 2, Pp 231-239 (2007)
Market-Tržište
Volume 19
Issue 2مصطلحات موضوعية: services, education, user satisfaction, quality, secondary schools, lcsh:Marketing. Distribution of products, zadovoljstvo klijenata, usluge, obrazovanje, kvaliteta, srednje škole, lcsh:HF5410-5417.5, user satisfaction, services, education, quality, secondary schools
وصف الملف: application/pdf
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المؤلفون: Ranko Markuš
المصدر: Ekonomski vjesnik : Review of Contemporary Entrepreneurship, Business, and Economic Issues
Volume XXVI
Issue 2
Ekonomski Vjesnik, Vol XXVI, Iss 2, Pp 469-469 (2013)مصطلحات موضوعية: lcsh:Social Sciences, lcsh:H, unemployment, nezaposlenost, zadovoljstvo klijenata, neaktivnost, službe za zapošljavanje, inactivity, lcsh:HB71-74, customer satisfaction, employment services, lcsh:Economics as a science
وصف الملف: application/pdf
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المؤلفون: Tomljenović, Snježana
مصطلحات موضوعية: usluga, marketing usluga, 7P, kvaliteta usluge, očekivanja klijenata, zadovoljstvo klijenata, lojalnost klijenata, lanac usluga-profita, CRM
URL الوصول: https://explore.openaire.eu/search/publication?articleId=57a035e5b1ae::4e917ea3c32f23b71c3608b04f226cd7
https://www.bib.irb.hr/1249214