دورية أكاديمية

Workplace digitalization and workload: changes and reciprocal relations across 3 years.

التفاصيل البيبلوغرافية
العنوان: Workplace digitalization and workload: changes and reciprocal relations across 3 years.
المؤلفون: Zacher H; Wilhelm Wundt Institute of Psychology, Leipzig University, Neumarkt 9-19, 04109, Leipzig, Germany. hannes.zacher@uni-leipzig.de., Rudolph CW; Department of Psychology, Wayne State University, Detroit, USA.
المصدر: Scientific reports [Sci Rep] 2024 Mar 11; Vol. 14 (1), pp. 5924. Date of Electronic Publication: 2024 Mar 11.
نوع المنشور: Journal Article
اللغة: English
بيانات الدورية: Publisher: Nature Publishing Group Country of Publication: England NLM ID: 101563288 Publication Model: Electronic Cited Medium: Internet ISSN: 2045-2322 (Electronic) Linking ISSN: 20452322 NLM ISO Abbreviation: Sci Rep Subsets: MEDLINE
أسماء مطبوعة: Original Publication: London : Nature Publishing Group, copyright 2011-
مواضيع طبية MeSH: Workload* , Workplace*, Humans ; Longitudinal Studies ; Models, Theoretical ; Germany
مستخلص: This article reports the results of a 33-wave longitudinal study of changes in, and reciprocal relations between, workplace digitalization and workload. Monthly data were collected between April 2020 and December 2022 from n = 1661 employees in Germany. Based on theoretical models of workplace information and communication technology use, stress, and coping, we hypothesized both positive and negative within-person effects of digitalization on workload, and vice versa. Results of an autoregressive latent trajectory model with structured residuals (ALT-SR) showed on-average positive linear trajectories in digitalization, but not in workload over time. Moreover, higher digitalization was associated with subsequently higher levels of workload, and vice versa. This pattern of results suggests a dynamic, reciprocal process wherein positive deviations from one's average trajectory of digitalization (workload) are associated with subsequently higher levels of workload (digitalization). We additionally find evidence for linear trends in these within-person processes, suggesting that the strength of the within-person effects of digitalization on workload, and of workload on digitalization, becomes more strongly positive over time. Practitioners developing work design interventions could focus on ways to reduce the detrimental impact of digitalization on increased workload, while simultaneously encouraging the potential of digitalization to help employees cope effectively with their workload.
(© 2024. The Author(s).)
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معلومات مُعتمدة: Az. 96 849-1 Volkswagen Foundation (VolkswagenStiftung)
فهرسة مساهمة: Keywords: Digitalization; Information communication technology; Longitudinal study; Workload
تواريخ الأحداث: Date Created: 20240312 Date Completed: 20240313 Latest Revision: 20240315
رمز التحديث: 20240315
مُعرف محوري في PubMed: PMC10928114
DOI: 10.1038/s41598-024-56537-w
PMID: 38467758
قاعدة البيانات: MEDLINE
الوصف
تدمد:2045-2322
DOI:10.1038/s41598-024-56537-w