دورية أكاديمية

Identifying and validating perceived workload metrics for emergency medical services.

التفاصيل البيبلوغرافية
العنوان: Identifying and validating perceived workload metrics for emergency medical services.
المؤلفون: Ercolani J; Industrial, Systems and Manufacturing Engineering, Wichita State University, 1845 Fairmount St, Wichita, KS, 67220, USA. Electronic address: jmercolani@shockers.wichita.edu., Cure L; Industrial, Systems and Manufacturing Engineering, Wichita State University, 1845 Fairmount St, Wichita, KS, 67220, USA. Electronic address: laila.cure@wichita.edu., Misasi P; Sedgwick County EMS, 1015 Stillwell, Wichita, KS, 67213, USA. Electronic address: Paul.Misasi@sedgwick.gov.
المصدر: Applied ergonomics [Appl Ergon] 2024 Jul; Vol. 118, pp. 104270. Date of Electronic Publication: 2024 Mar 21.
نوع المنشور: Journal Article; Validation Study
اللغة: English
بيانات الدورية: Publisher: Butterworth-Heinemann Country of Publication: England NLM ID: 0261412 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1872-9126 (Electronic) Linking ISSN: 00036870 NLM ISO Abbreviation: Appl Ergon Subsets: MEDLINE
أسماء مطبوعة: Publication: Oxford : Butterworth-Heinemann
Original Publication: London.
مواضيع طبية MeSH: Workload*/psychology , Emergency Medical Services*/statistics & numerical data, Humans ; Male ; Female ; Adult ; Surveys and Questionnaires ; Perception ; Middle Aged ; Task Performance and Analysis
مستخلص: The most common workload surrogates used by Emergency Medical Services (EMS)- overall call volume (CV) and unit hour utilization (UHU)-have not been validated. This study investigates the relationship between EMS operational metrics and perceived workload, measured through the NASA task load index (TLX) survey. We paired crew member survey responses with the operational metrics based on dispatch data. Linear regression was used to evaluate the influence of each metric on perceived workload. Logistic regression was used to identify values of workload indicating a fair day's work. We found that the overall CV (p < 0.001, R 2 =0.32) and UHU (p < 0.001, R 2 =0.22) explained less variability in perceived workload than a priority (P)-stratified CV (p < 0.001, R 2 =0.41). However, we found no clear fair day's workload threshold. We conclude that a priority-stratified CV is a better workload surrogate than a CV and UHU.
Competing Interests: Declaration of competing interest The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
(Copyright © 2024 Elsevier Ltd. All rights reserved.)
فهرسة مساهمة: Keywords: Emergency medical services; NASA-TLX; Workload
تواريخ الأحداث: Date Created: 20240322 Date Completed: 20240501 Latest Revision: 20240501
رمز التحديث: 20240502
DOI: 10.1016/j.apergo.2024.104270
PMID: 38518729
قاعدة البيانات: MEDLINE
الوصف
تدمد:1872-9126
DOI:10.1016/j.apergo.2024.104270