دورية أكاديمية
أعرض في EDS

Video livestreaming from medical emergency callers' smartphones to emergency medical dispatch centres: a scoping review of current uses, opportunities, and challenges.

التفاصيل البيبلوغرافية
العنوان: Video livestreaming from medical emergency callers' smartphones to emergency medical dispatch centres: a scoping review of current uses, opportunities, and challenges.
المؤلفون: Magnusson C; School of Health Sciences, University of Surrey, Guildford, Surrey, UK., Ollis L; School of Health Sciences, University of Surrey, Guildford, Surrey, UK., Munro S; School of Health Sciences, University of Surrey, Guildford, Surrey, UK., Maben J; School of Health Sciences, University of Surrey, Guildford, Surrey, UK., Coe A; South East Coast Ambulance Service NHS Foundation Trust, Crawley, West Sussex, UK., Fitzgerald O; South East Coast Ambulance Service NHS Foundation Trust, Crawley, West Sussex, UK., Taylor C; School of Health Sciences, University of Surrey, Guildford, Surrey, UK. cath.taylor@surrey.ac.uk.
المصدر: BMC emergency medicine [BMC Emerg Med] 2024 Jun 11; Vol. 24 (1), pp. 99. Date of Electronic Publication: 2024 Jun 11.
نوع المنشور: Journal Article; Review
اللغة: English
بيانات الدورية: Publisher: BioMed Central Country of Publication: England NLM ID: 100968543 Publication Model: Electronic Cited Medium: Internet ISSN: 1471-227X (Electronic) Linking ISSN: 1471227X NLM ISO Abbreviation: BMC Emerg Med Subsets: MEDLINE
أسماء مطبوعة: Original Publication: London : BioMed Central, [2001-
مواضيع طبية MeSH: Smartphone*, Humans ; Video Recording ; Emergency Medical Dispatcher ; Emergency Medical Service Communication Systems ; Emergency Medical Dispatch ; Emergency Medical Services ; Cardiopulmonary Resuscitation
مستخلص: Background: Timely dispatch of appropriate emergency medical services (EMS) resources to the scene of medical incidents, and/or provision of treatment at the scene by bystanders and medical emergency lay callers (referred to as 'callers' in this review) can improve patient outcomes. Currently, in dispatch systems worldwide, prioritisation of dispatch relies mostly on verbal telephone information from callers, but advances in mobile phone technology provide means for sharing video footage. This scoping review aimed to map and identify current uses, opportunities, and challenges for using video livestreaming from callers' smartphones to emergency medical dispatch centres.
Methods: A scoping review of relevant published literature between 2007 and 2023 in the English language, searched within MEDLINE; CINAHL and PsycINFO, was descriptively synthesised, adhering to the PRISMA extension for scoping reviews.
Results: Twenty-four articles remained from the initial search of 1,565 articles. Most studies were simulation-based and focused on emergency medical dispatchers' (referred to as 'dispatcher/s' in this review) assisted video cardiopulmonary resuscitation (CPR), predominantly concerned with measuring how video impacts CPR performance. Nine studies were based on real-life practice. Few studies specifically explored experiences of dispatchers or callers. Only three articles explored the impact that using video had on the dispatch of resources. Opportunities offered by video livestreaming included it being: perceived to be useful; easy to use; reassuring for both dispatchers and callers; and informing dispatcher decision-making. Challenges included the potential emotional impact for dispatchers and callers. There were also concerns about potential misuse of video, although there was no evidence that this was occurring. Evidence suggests a need for appropriate training of dispatchers and video-specific dispatch protocols.
Conclusion: Research is sparse in the context of video livestreaming. Few studies have focussed on the use of video livestreaming outside CPR provision, such as for trauma incidents, which are by their nature time-critical where visual information may offer significant benefit. Further investigation into acceptability and experience of the use of video livestreaming is warranted, to understand the potential psychological impact on dispatchers and callers.
(© 2024. The Author(s).)
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معلومات مُعتمدة: NIHR130811 National Institute for Health and Care Research; NIHR130811 National Institute for Health and Care Research; NIHR130811 National Institute for Health and Care Research; NIHR130811 National Institute for Health and Care Research; NIHR130811 National Institute for Health and Care Research; NIHR130811 National Institute for Health and Care Research; NIHR130811 National Institute for Health and Care Research
فهرسة مساهمة: Keywords: Callers; Emergency medical dispatch; Emergency medical services; Review; Smartphone; Video livestreaming
تواريخ الأحداث: Date Created: 20240611 Date Completed: 20240612 Latest Revision: 20240614
رمز التحديث: 20240614
مُعرف محوري في PubMed: PMC11165798
DOI: 10.1186/s12873-024-01015-9
PMID: 38862922
قاعدة البيانات: MEDLINE
الوصف
تدمد:1471-227X
DOI:10.1186/s12873-024-01015-9