التفاصيل البيبلوغرافية
| العنوان: |
Patient and staff awareness of ophthalmic treatment costs. |
| المؤلفون: |
Negretti, Guy, Kang, Swan, Basheer, Khadijah, Duggineni, Sirisha, Kam, Ronald, Verma, Seema |
| المصدر: |
British Journal of Healthcare Management; 2017, Vol. 23 Issue 12, p568-572, 5p |
| مستخلص: |
Aim: The aim of this study was to explore the knowledge of patients and staff in relation to the costs of selected ophthalmic interventions. Methods: A questionnaire was designed with the help of the Patient-Public Involvement Committee at Moorfields Eye Hospital. It was subsequently distributed to all patients attending the ophthalmic accident and emergency department and selected outpatient clinics over a two-week period. The questionnaire asked participants to estimate the costs of nine treatments or investigations and supplementary questions were also asked in relation to costs. Results: Participants comprised of 436 patients (210 males, 219 females, 7 did not self-identify) and 71 staff (32 males, 39 females) who returned completed questionnaires. Staff gave an estimated cost that was not statistically different from the actual cost for four out of the nine treatments. The mean values for the patients' answers were all significantly different from the actual costs. Both patients and staff had a tendency to over estimate the costs of treatments. Some participants had not considered how much these procedures cost the NHS to provide (36% of patients and 21% of staff respectively). Conclusions: Unsurprisingly, staff are more knowledgeable than patients of the costs of treatments they provide. Despite this, there were still multiple treatments which staff were not able to estimate the costs of accurately (5 out of 9). In this study, accurately was defined as no significant difference from the actual value. If the participant group who have never considered how much it costs the NHS to provide their care could be targeted with an educational program on costs of healthcare this may lead to better use of healthcare resources in the future. [ABSTRACT FROM AUTHOR] |
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| قاعدة البيانات: |
Complementary Index |
