دورية أكاديمية

Music, Search, and IoT: How People (Really) Use Voice Assistants.

التفاصيل البيبلوغرافية
العنوان: Music, Search, and IoT: How People (Really) Use Voice Assistants.
المؤلفون: AMMARI, TAWFIQ, KAYE, JOFISH, TSAI, JANICE Y., BENTLEY, FRANK
المصدر: ACM Transactions on Computer-Human Interaction (TOCHI); Apr2019, Vol. 26 Issue 3, p1-28, 28p
مصطلحات موضوعية: INTELLIGENT personal assistants, GOOGLE Home, INTERNET of things, DOMESTIC space, MUSIC, HUMAN voice
مستخلص: Voice has become awidespread and commercially viable interaction mechanismwith the introduction of voice assistants (VAs), such as Amazon's Alexa, Apple's Siri, Google Assistant, and Microsoft's Cortana. Despite their prevalence, we do not have a detailed understanding of how these technologies are used in domestic spaces. To understand how people use VAs, we conducted interviews with 19 users, and analyzed the log files of 82 Amazon Alexa devices, totaling 193,665 commands, and 88 Google Home Devices, totaling 65,499 commands. In our analysis, we identified music, search, and IoT usage as the command categories most used by VA users. We explored how VAs are used in the home, investigated the role of VAs as scaffolding for Internet of Things device control, and characterized emergent issues of privacy for VA users. We conclude with implications for the design of VAs and for future research studies of VAs. [ABSTRACT FROM AUTHOR]
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قاعدة البيانات: Complementary Index
الوصف
تدمد:10730516
DOI:10.1145/3311956