Destination loyalty and pandemic risks: Revisiting the study of tourist loyalty during the covid-19 pandemic
| العنوان: | Destination loyalty and pandemic risks: Revisiting the study of tourist loyalty during the covid-19 pandemic |
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| المؤلفون: | Ángel Herrero-Crespo, Héctor San Martín-Gutiérrez, Jesús Collado-Agudo, María-del-Mar García-de-los-Salmones-Sánchez |
| المصدر: | Tourism and Hospitality Research. :146735842211458 |
| بيانات النشر: | SAGE Publications, 2022. |
| سنة النشر: | 2022 |
| مصطلحات موضوعية: | Tourism, Leisure and Hospitality Management, Geography, Planning and Development |
| الوصف: | This paper examines how tourist behaviour is conditioned by the COVID-19 pandemic, developing a theoretical framework that considers not only traditional variables such as image, satisfaction, and variety seeking, but also the risks perceived during a pandemic to better explain loyalty towards a tourist destination. Moreover, the paper explores whether the effects of these variables differ in loyalty formation if people who consider visiting a destination in their country again are compared to people who contemplate travelling again to an international destination. Empirical evidence from a survey sample comprising more than 1000 Spanish tourists shows that pandemic-related risks differently influence the tourist loyalty dimensions intention to revisit and recommend both a national destination (441 respondents) and an international destination (600 respondents). Finally, affective image and satisfaction are the main drivers of loyalty in both subsamples. |
| تدمد: | 1742-9692 1467-3584 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_________::68d7fdc1e9ab1e7830b8bd362718b742 https://doi.org/10.1177/14673584221145822 |
| حقوق: | CLOSED |
| رقم الأكسشن: | edsair.doi...........68d7fdc1e9ab1e7830b8bd362718b742 |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 17429692 14673584 |
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