A Study on Effective Service Recovery Strategies in a P2P Sharing-Service Model: Using fuzzy-set Qualitative Comparative Analysis(fsQCA)
| العنوان: | A Study on Effective Service Recovery Strategies in a P2P Sharing-Service Model: Using fuzzy-set Qualitative Comparative Analysis(fsQCA) |
|---|---|
| المؤلفون: | Sooyun Kim |
| المصدر: | Korean Production and Operations Management Society. 32:123-143 |
| بيانات النشر: | Korean Association Of Computers and Accounting, 2021. |
| سنة النشر: | 2021 |
| مصطلحات موضوعية: | Operations research, Computer science, Qualitative comparative analysis, Fuzzy set, Service recovery, Service model |
| تدمد: | 1229-831X |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_________::bf532f09ef91fef8d2572bafb72cfe36 https://doi.org/10.32956/kopoms.2021.32.2.123 |
| رقم الأكسشن: | edsair.doi...........bf532f09ef91fef8d2572bafb72cfe36 |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 1229831X |
|---|