Tools for Assessment of Communication Skills of Hospital Action Teams: A Systematic Review

التفاصيل البيبلوغرافية
العنوان: Tools for Assessment of Communication Skills of Hospital Action Teams: A Systematic Review
المؤلفون: Shady A. Rehim, Daniel L. Dent, Jessica Parker-Raley, Stephanie Demoor, Richard W. Olmsted
المصدر: Journal of surgical education. 74(2)
سنة النشر: 2016
مصطلحات موضوعية: Male, medicine.medical_specialty, Knowledge management, Situation awareness, Critical Care, media_common.quotation_subject, Critical Illness, education, MEDLINE, Team effectiveness, Education, 03 medical and health sciences, 0302 clinical medicine, Acute care, Health care, Outcome Assessment, Health Care, medicine, Humans, 030212 general & internal medicine, media_common, Patient Care Team, Medical education, Teamwork, business.industry, 030208 emergency & critical care medicine, Action (philosophy), Surgery, Female, Interdisciplinary Communication, Communication skills, business
الوصف: Background Hospital action teams comprise interdisciplinary health care providers working simultaneously to treat critically ill patients. Assessments designed to evaluate communication effectiveness or "nontechnical" performance of these teams are essential to minimize medical errors and improve team productivity. Although multiple communication tools are available, the characteristics and psychometric validity of these instruments have yet to be systematically compared. Objective To identify assessments used to evaluate the communication or "nontechnical" performance of hospital action teams and summarize evidence to develop and validate these instruments. Method A literature search was conducted using MEDLINE/PubMed database to identify original articles related to assessment of communication skills in teams working in acute care medicine not exclusive to emergency room, operating room, prehospital air and ground transport, or code blue/rapid response resuscitations. Results Ten communication assessment tools were identified. Six tools (60%) were designed to measure communication performance of the whole team, whereas 4 tools (40%) were created to assess individual team member's communication skills. Regardless of the type of analysis, the most commonly assessed behavior domains were Leadership, Teamwork, Communication, and Situation awareness. Only 1 of 16 articles describing a particular communication assessment tool reported all the validation criteria, other authors underreported efforts to validate their instruments. Conclusion A number of tools designed to measure the communication or "nontechnical" performance of hospital action teams are available. Unfortunately, limited reported validity evidence may hamper the utility of these tools in actual clinical practice until further validation studies are performed.
تدمد: 1878-7452
URL الوصول: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9ab833164999a6dd8a8641c4caeb5e0d
https://pubmed.ncbi.nlm.nih.gov/27771338
حقوق: CLOSED
رقم الأكسشن: edsair.doi.dedup.....9ab833164999a6dd8a8641c4caeb5e0d
قاعدة البيانات: OpenAIRE