A Fuzzy ANP-Based GRA Approach to Evaluate ERP Packages
| العنوان: | A Fuzzy ANP-Based GRA Approach to Evaluate ERP Packages |
|---|---|
| المؤلفون: | Zeki Ayağ, Ahmet Yucekaya |
| المساهمون: | Yücekaya, Ahmet, Ayaǧ, Zeki |
| المصدر: | International Journal of Enterprise Information Systems. 15:45-68 |
| بيانات النشر: | IGI Global, 2019. |
| سنة النشر: | 2019 |
| مصطلحات موضوعية: | Information Systems and Management, Computer science, business.industry, 05 social sciences, 02 engineering and technology, Machine learning, computer.software_genre, Fuzzy logic, Computer Science Applications, Management Information Systems, Software, Fuzzy Logic, 020204 information systems, Face (geometry), 0502 economics and business, 0202 electrical engineering, electronic engineering, information engineering, Enterprise Resource Planning (ERP), Artificial intelligence, Grey Relational Analysis (GRA), business, Analytic Network Process (ANP), computer, Multiple-Criteria Decision Making (MCDM), 050203 business & management |
| الوصف: | One of the major problems that most companies face with during the implementation of an ERP system is to determine the best satisfying ERP software based on their needs and expectations. Because an improperly selected ERP software might lead to time loss and increased costs and in the long run a loss of market share. Therefore the ERP evaluation process for companies becomes to a vital point. On the other hand evaluating ERP software alternatives under a set of criteria leads us to a multiple-criteria decision making (MCDM) problem and needs to use proper MCDM methods. In the current literature a number of the MCDM methods have been proposed to solve these kinds of problems both of which are the analytic network process (ANP) of Saaty and grey relational analysis (GRA) which has been widely used in solving MCDM selection problems in various fields. Moreover in this article the authors used the fuzzy extension of the ANP method to reflect the uncertainty and ambiguity of decision maker(s) into problem in order to reach more reliable solution. As the fuzzy ANP method was used to calculate the priority weights of the evaluation criteria the GRA method with fuzzy interval-values was employed to rank a set of the possible ERP software alternatives. The proposed approach was also validated in a case study to show its applicability to potential readers and practitioners. Copyright © 2019 IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. |
| تدمد: | 1548-1123 1548-1115 |
| URL الوصول: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b7b8688de6d9d717c7b8025de8be9fc0 https://doi.org/10.4018/ijeis.2019010103 |
| حقوق: | OPEN |
| رقم الأكسشن: | edsair.doi.dedup.....b7b8688de6d9d717c7b8025de8be9fc0 |
| قاعدة البيانات: | OpenAIRE |
| تدمد: | 15481123 15481115 |
|---|