Does customer satisfaction affect customer loyalty anyway? A case study in retail distribution
العنوان: | Does customer satisfaction affect customer loyalty anyway? A case study in retail distribution |
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المؤلفون: | Chirico, Paolo, LO PRESTI, Anna, Tüzüntürk, Selim |
سنة النشر: | 2015 |
مصطلحات موضوعية: | structural equation models, customer satisfaction, customer loyalty, customer satisfaction, customer loyalty, structural equation models |
اللغة: | English |
URL الوصول: | https://explore.openaire.eu/search/publication?articleId=od_______970::25789443abaa98bb4012c32cc1357379 http://hdl.handle.net/2318/1534556 |
حقوق: | OPEN |
رقم الأكسشن: | edsair.od.......970..25789443abaa98bb4012c32cc1357379 |
قاعدة البيانات: | OpenAIRE |
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