دورية أكاديمية
Use and impact of quality management principles and tools on project success
| العنوان: | Use and impact of quality management principles and tools on project success |
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| المؤلفون: | Obradović Marina P. |
| المصدر: | Tehnika, Vol 79, Iss 2, Pp 217-224 (2024) |
| بيانات النشر: | Savez inženjera i tehničara Srbije, 2024. |
| سنة النشر: | 2024 |
| المجموعة: | LCC:Engineering (General). Civil engineering (General) |
| مصطلحات موضوعية: | quality management, project management, principles of quality management, project success, quality management tools, Engineering (General). Civil engineering (General), TA1-2040 |
| الوصف: | Project became an adequate solution for achieving different goals of a company, thus its successful realization is of great importance. On the other side, quality is a phenomenon wanted to be acquired in order to achieve customer satisfaction and profitability. Although these two fields of research were developing parallely, they rest on the same principles. The goal of this research was to determine the link between quality management and project management in companies on Serbian market, meaning the influence of quality management principles on project success and level of usage of quality management tools. The results of this empirical research suggest that the quality management principles of continuous process improvement, fact based management, leadership, continuous improvement of employee performance and customer satisfaction have a significant positive impact on project success, while simpler quality management tools are in use more than the more complex ones. Project success should not be measured solely on the old success criteria of time, cost and quality, yet more important criteria are alignment of the project's goals with the company's goals and the fulfillment of user requirements. |
| نوع الوثيقة: | article |
| وصف الملف: | electronic resource |
| اللغة: | English Serbian |
| تدمد: | 0040-2176 2560-3086 |
| Relation: | https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2024/0040-21762402217O.pdf; https://doaj.org/toc/0040-2176; https://doaj.org/toc/2560-3086 |
| DOI: | 10.5937/tehnika2402217O |
| URL الوصول: | https://doaj.org/article/966bc3701fc14c27acb38e460686935c |
| رقم الأكسشن: | edsdoj.966bc3701fc14c27acb38e460686935c |
| قاعدة البيانات: | Directory of Open Access Journals |
Full Text Finder | تدمد: | 00402176 25603086 |
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| DOI: | 10.5937/tehnika2402217O |