How Kano’s Performance Mediates Perceived SERVQUAL Impact on Kansei

التفاصيل البيبلوغرافية
العنوان: How Kano’s Performance Mediates Perceived SERVQUAL Impact on Kansei
المؤلفون: Hartono, M.
المصدر: 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) Industrial Engineering and Engineering Management (IEEM), 2018 IEEE International Conference on. :1568-1572 Dec, 2018
Relation: 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
قاعدة البيانات: IEEE Xplore Digital Library
الوصف
ردمك:9781538667866
9781538667859
تدمد:2157362X
DOI:10.1109/IEEM.2018.8607459