مؤتمر
How Kano’s Performance Mediates Perceived SERVQUAL Impact on Kansei
العنوان: | How Kano’s Performance Mediates Perceived SERVQUAL Impact on Kansei |
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المؤلفون: | Hartono, M. |
المصدر: | 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) Industrial Engineering and Engineering Management (IEEM), 2018 IEEE International Conference on. :1568-1572 Dec, 2018 |
Relation: | 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) |
قاعدة البيانات: | IEEE Xplore Digital Library |
ردمك: | 9781538667866 9781538667859 |
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تدمد: | 2157362X |
DOI: | 10.1109/IEEM.2018.8607459 |