دورية أكاديمية
Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology
العنوان: | Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology |
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المؤلفون: | Krishnan, M. S., Ramaswamy, Venkatram, Meyer, Mary C., Damien, Paul |
المصدر: | Management Science, 1999 Sep 01. 45(9), 1194-1209. |
URL الوصول: | https://www.jstor.org/stable/2634832 |
قاعدة البيانات: | JSTOR Journals |
تدمد: | 00251909 15265501 |
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