مورد إلكتروني
Novo upravljanje javnog sektora i elementi e-upravljanja u Sloveniji
| العنوان: | Novo upravljanje javnog sektora i elementi e-upravljanja u Sloveniji |
|---|---|
| عناروين إضافية: | New Management of the Public Sector and Elements of e-Governance in Slovenia |
| المصدر: | Anali Hrvatskog politološkog društva : časopis za politologiju; ISSN 1845-6707 (Print); ISSN 1847-5299 (Online); Volume 3; Issue 1 |
| بيانات النشر: | Croatian Political Science Association 2006 |
| تفاصيل مُضافة: | Pinterič, Uroš |
| نوع الوثيقة: | Electronic Resource |
| مستخلص: | U članku se razmatraju značajke e-upravljanja i e-komuniciranja, kao važnih elemenata novog upravljanja javnim sektorom. Autor ističe da je jedno od najvažnijih načela novog upravljanja javnim usmjerenost prema korisniku. Tim se načelom osigurava pomak od Weberovog tipa birokratske uprave, ograničene na hijerarhijske postupke, k fl eksibilnoj, i korisnicima (građanima) bliskoj i susretljivoj javnoj upravi. Nakon toga autor razmatra rezultate istraživanja e-komuniciranja slovenske javne uprave s građanima, promatrajući slanje elektronskih poruka (pitanja) građana na opću elektronsku adresu upravne institucije. U samom istraživanju, elektronska poruka bila je poslana najvažnijim institucijama javne uprave i državnim institucijama. Na osnovi rezultata istraživanja autor zaključuje da je Slovenija uspjela postići neke osnovne elemente neophodne za razvoj elektronskog upravljanja, te elektronske komunikacije između građana i državne uprave. No, autor zaključuje da je u Sloveniji neophodna dodatna reforma javne uprave u smislu njezine informatizacije, koja će stimulirati promjene u upravnoj kulturi službenika i povećanje njihove spremnosti za rad u fl eksibilnoj radnoj okolini. The article deals with features of e-governance and e-communication, as important elements of new management of the public sector. The author points out that one of the most important principles of new management is customer orientation. This principle ensures a move from the Weberian type of bureaucratic administration, limited to hierarchical procedures, towards a fl exible and user (citizen) friendly public administration. The author considers the results of a study of e-communication of the Slovenian civil service with citizens; he observes the sending of e-mail messages (questions) by citizens to the general e-mail address of an administrative institution. In the study, messages have been sent to the most important institutions of civil service and government institutions. Based on the results of the study, the author concludes that Slovenia has managed to achieve some basic elements necessary for the development of e-governance, and e-communication between citizens and civil service. However, the author concludes that a further reform of civil service is necessary in Slovenia in terms of its informatisation, which will encourage further changes in the administrative culture of civil servants and the increase of their willingness to work in a fl exible working environment. |
| مصطلحات الفهرس: | upravljanje javnim sektorom; e-upravljanje u Sloveniji; e-komuniciranje u Sloveniji; javni menadžment, management of the public sector; e-governance in Slovenia; e-communication in Slovenia; public management, text, info:eu-repo/semantics/article, info:eu-repo/semantics/publishedVersion |
| URL: | |
| الإتاحة: | Open access content. Open access content info:eu-repo/semantics/openAccess Annals are an open access journal which means that all content is freely available without charge to the user or his/her institution. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal, and use them for any other lawful purpose, without asking prior permission from the publisher, in accordance to academic ethics. The author (or authors) is the copyright holder and retains publishing rights. Journal is under the Creative Commons CC BY-NC-SA licence. |
| ملاحظة: | application/pdf Croatian |
| أرقام أخرى: | HRCAK oai:hrcak.srce.hr:38279 715111304 |
| المصدر المساهم: | HRCAK PORTAL ZNANSTVENIH CASOPISA REPUB From OAIster®, provided by the OCLC Cooperative. |
| رقم الأكسشن: | edsoai.ocn715111304 |
| قاعدة البيانات: | OAIster |
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