دورية أكاديمية
Incivility Begets Incivility: Understanding the Relationship Between Experienced and Enacted Incivility with Customers Over Time
| العنوان: | Incivility Begets Incivility: Understanding the Relationship Between Experienced and Enacted Incivility with Customers Over Time |
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| المؤلفون: | Thomas, Candice L.Aff1, IDs10869022097952_cor1, Johnson, Lars U., Cornelius, Andrea M., Cobb, Haley R., Murphy, Lauren D., Vega, Dulce |
| المصدر: | Journal of Business and Psychology. 37(6):1255-1274 |
| قاعدة البيانات: | Springer Nature Journals |
Find this article in full text from Springer Verlag. 
Full Text Finder | تدمد: | 08893268 1573353X |
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| DOI: | 10.1007/s10869-022-09795-2 |