دورية أكاديمية

Questionnaire Design in Short Message Service (SMS) Surveys

التفاصيل البيبلوغرافية
العنوان: Questionnaire Design in Short Message Service (SMS) Surveys
اللغة: English
المؤلفون: Lau, Charles Q., Sanders, Herschel, Lombaard, Ansie
المصدر: Field Methods. Aug 2019 31(3):214-229.
الإتاحة: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Peer Reviewed: Y
Page Count: 16
تاريخ النشر: 2019
نوع الوثيقة: Journal Articles
Reports - Research
Descriptors: Questionnaires, Design, Test Construction, Computer Mediated Communication, Surveys, Data Collection, Response Style (Tests), Research Problems, Interviews, Foreign Countries, Response Rates (Questionnaires)
مصطلحات جغرافية: Ghana, Kenya, Nigeria, Uganda
DOI: 10.1177/1525822X19862506
تدمد: 1525-822X
مستخلص: Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and benchmark face-to-face surveys across four African countries to address three common questions in SMS questionnaire design. First, are multiple response questions feasible? Second, is it necessary to randomize response option order? Third, should "don't know" response options be included? Our results provide practical guidance about how to improve data quality with this emerging mode of data collection.
Abstractor: As Provided
Entry Date: 2019
رقم الأكسشن: EJ1222193
قاعدة البيانات: ERIC
الوصف
تدمد:1525-822X
DOI:10.1177/1525822X19862506