دورية أكاديمية
Trust My Gesture or My Word: How Do Listeners Choose the Information Channel during Communication?
| العنوان: | Trust My Gesture or My Word: How Do Listeners Choose the Information Channel during Communication? |
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| اللغة: | English |
| المؤلفون: | Burcu Arslan (ORCID |
| المصدر: | Journal of Experimental Psychology: Learning, Memory, and Cognition. 2024 50(4):674-686. |
| الإتاحة: | American Psychological Association. Journals Department, 750 First Street NE, Washington, DC 20002. Tel: 800-374-2721; Tel: 202-336-5510; Fax: 202-336-5502; e-mail: order@apa.org; Web site: http://www.apa.org |
| Peer Reviewed: | Y |
| Page Count: | 13 |
| تاريخ النشر: | 2024 |
| نوع الوثيقة: | Journal Articles Reports - Research |
| Descriptors: | Verbal Communication, Nonverbal Communication, Short Term Memory, Feedback (Response), Bias, Group Behavior, Individual Differences, Selection |
| DOI: | 10.1037/xlm0001253 |
| تدمد: | 0278-7393 1939-1285 |
| مستخلص: | Information can be conveyed via multiple channels such as verbal and gestural (visual) channels during communication. Sometimes the information from different channels does not match (e.g., saying right while pointing to the left). How do addressees choose which information to act upon in such cases? In two experiments, we investigated this issue by having participants follow instructions on how to move objects on the screen. Experiment 1 examined whether people's choice of channel can be altered by feedback favoring either the verbal or the gestural channel. In Experiment 2, there was no feedback and participants were free to choose either channel. We also assessed participants' verbal and visuospatial working memory capacities. Results showed that, when faced with contradicting information, there is a natural bias at the group level toward relying on the verbal channel, although this bias can be temporarily altered by probabilistic feedback. Moreover, when labels were shorter and of higher frequency, participants relied more on the verbal channel. In the absence of feedback, the capacity of individuals' visual, but not verbal, working memory determined reliance on one channel versus the other. Collectively, these results show that information selection in communication is influenced by group-level biases, as well as the properties of items and characteristics of individuals. |
| Abstractor: | As Provided |
| ملاحظات: | https://osf.io/c7nz9 |
| Entry Date: | 2024 |
| رقم الأكسشن: | EJ1420277 |
| قاعدة البيانات: | ERIC |
| تدمد: | 0278-7393 1939-1285 |
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| DOI: | 10.1037/xlm0001253 |