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This chapter discusses the change in libraries and information services. Most senior library managers today operate in an arena where internal and external pressures are recognised, monitored and used to inform library planning and decision making. However, it is also important that all library managers, if not all library staff, understand these pressures if they and their organisations are to be leaders and beneficiaries of change, rather than victims of it. External pressures on libraries come from changes taking place in the environment in which libraries operate. This environment has a local, national and global context. External changes are those which, in general, librarians do not initiate, but which we must foresee and interpret, and which often require us to initiate additional change as a response. In summary, there is no escape from the pressures to change. Whether these pressures are perceived as threats or opportunities, they cannot be ignored. Therefore, it is important for all librarians to be continually sensitive to their surroundings, to use all relevant tools and techniques to inform themselves of changes in the environment, and to understand the significance of these changes for their organisations. |
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