دورية أكاديمية

Evaluation of Patient Satisfaction with Tuberculosis Services in Southern Nigeria.

التفاصيل البيبلوغرافية
العنوان: Evaluation of Patient Satisfaction with Tuberculosis Services in Southern Nigeria.
المؤلفون: Onyeonoro UU; Department of Community Medicine, Federal Medical Centre, Umuahia, Abia State, Nigeria., Chukwu JN; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Nwafor CC; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Meka AO; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Omotowo BI; Department of Community Medicine, University of Nigeria, Ituku-Ozalla, Enugu State, Nigeria., Madichie NO; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Ogbudebe C; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Ikebudu JN; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Oshi DC; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Ekeke N; Medical Department, German Leprosy and TB Relief Association, Enugu, Nigeria., Paul NI; Department of Paediatrics and Child Health, University of Port Harcourt, Port Harcourt, Rivers State, Nigeria., Duru CB; Department of Community Medicine, Imo State University, Owerri, Imo State, Nigeria.
المصدر: Health services insights [Health Serv Insights] 2015 Oct 13; Vol. 8, pp. 25-33. Date of Electronic Publication: 2015 Oct 13 (Print Publication: 2015).
نوع المنشور: Journal Article
اللغة: English
بيانات الدورية: Publisher: SAGE Publications Country of Publication: United States NLM ID: 101624726 Publication Model: eCollection Cited Medium: Print ISSN: 1178-6329 (Print) Linking ISSN: 11786329 NLM ISO Abbreviation: Health Serv Insights Subsets: PubMed not MEDLINE
أسماء مطبوعة: Publication: <2016- > : Thousand Oaks, CA : SAGE Publications
Original Publication: [Auckland, N.Z.] : Libertas Academica, [2008]-
مستخلص: Objective: Knowing tuberculosis (TB) patients' satisfaction enables TB program managers to identify gaps in service delivery and institute measures to address them. This study is aimed at evaluating patients' satisfaction with TB services in southern Nigeria.
Materials and Methods: A total of 378 patients accessing TB care were studied using a validated Patient Satisfaction (PS-38) questionnaire on various aspects of TB services. Factor analysis was used to identify eight factors related to TB patient satisfaction. Test of association was used to study the relation between patient satisfaction scores and patient and health facility characteristics, while multilinear regression analysis was used to identify predictors of patient satisfaction.
Results: Highest satisfaction was reported for adherence counseling and access to care. Patient characteristics were associated with overall satisfaction, registration, adherence counseling, access to care, amenities, and staff attitude, while health system factors were associated with staff attitude, amenities, and health education. Predictors of satisfaction with TB services included gender, educational status, if tested for HIV, distance, payment for TB services, and level and type of health-care facility.
Conclusion: Patient- and health system-related factors were found to influence patient satisfaction and, hence, should be taken into consideration in TB service programing.
References: BMC Health Serv Res. 2013 Jan 17;13:25. (PMID: 23327613)
Int J Qual Health Care. 2011 Oct;23(5):503-9. (PMID: 21715557)
BMC Health Serv Res. 2014 Jan 23;14:32. (PMID: 24450409)
Ann Afr Med. 2009 Jan-Mar;8(1):25-31. (PMID: 19763003)
Tuberc Res Treat. 2014;2014:685982. (PMID: 25276424)
Soc Sci Med. 2001 Feb;52(4):609-20. (PMID: 11206657)
Cost Eff Resour Alloc. 2012 May 11;10(1):6. (PMID: 22577948)
BMC Health Serv Res. 2006 Aug 16;6:102. (PMID: 16914046)
BMC Health Serv Res. 2013 Mar 22;13:110. (PMID: 23521921)
Health Res Policy Syst. 2011 Jan 31;9:6. (PMID: 21276274)
Pan Afr Med J. 2014 Jan 31;17:78. (PMID: 24711884)
Pan Afr Med J. 2014 Jan 31;17:77. (PMID: 24711883)
Int J Qual Health Care. 2010 Apr;22(2):86-92. (PMID: 20133477)
Int J Qual Health Care. 2011 Oct;23(5):516-23. (PMID: 21775313)
Rev Esc Enferm USP. 2012 Apr;46(2):342-8. (PMID: 22576537)
Saudi Pharm J. 2013 Jul;21(3):255-60. (PMID: 23960841)
Int J Health Sci (Qassim). 2014 Oct;8(4):371-9. (PMID: 25780356)
فهرسة مساهمة: Keywords: Nigeria; evaluation; patient satisfaction; tuberculosis
تواريخ الأحداث: Date Created: 20151029 Date Completed: 20151028 Latest Revision: 20220408
رمز التحديث: 20240628
مُعرف محوري في PubMed: PMC4605255
DOI: 10.4137/HSI.S27177
PMID: 26508872
قاعدة البيانات: MEDLINE
الوصف
تدمد:1178-6329
DOI:10.4137/HSI.S27177