دورية أكاديمية
أعرض في EDS

Investigating admitted patients' satisfaction with nursing care at Debre Berhan Referral Hospital in Ethiopia: a cross-sectional study.

التفاصيل البيبلوغرافية
العنوان: Investigating admitted patients' satisfaction with nursing care at Debre Berhan Referral Hospital in Ethiopia: a cross-sectional study.
المؤلفون: Sharew NT; Department of Nursing, Debre Berhan University, Debre Berhan, Ethiopia., Bizuneh HT; Department of Nursing, Debre Berhan University, Debre Berhan, Ethiopia.; CJW Medical Center, Richmond, Virginia, USA., Assefa HK; Department of Nursing, Debre Berhan University, Debre Berhan, Ethiopia., Habtewold TD; Department of Nursing, Debre Berhan University, Debre Berhan, Ethiopia.; Department of Epidemiology and Psychiatry, University of Groningen, University Medical Center Groningen, Groningen, The Netherlands.
المصدر: BMJ open [BMJ Open] 2018 May 17; Vol. 8 (5), pp. e021107. Date of Electronic Publication: 2018 May 17.
نوع المنشور: Journal Article
اللغة: English
بيانات الدورية: Publisher: BMJ Publishing Group Ltd Country of Publication: England NLM ID: 101552874 Publication Model: Electronic Cited Medium: Internet ISSN: 2044-6055 (Electronic) Linking ISSN: 20446055 NLM ISO Abbreviation: BMJ Open Subsets: MEDLINE
أسماء مطبوعة: Original Publication: [London] : BMJ Publishing Group Ltd, 2011-
مواضيع طبية MeSH: Hospitalization/*statistics & numerical data , Nursing Care/*organization & administration , Patient Satisfaction/*statistics & numerical data, Adult ; Cross-Sectional Studies ; Ethiopia ; Female ; Hospitals ; Humans ; Logistic Models ; Male ; Middle Aged ; Surveys and Questionnaires
مستخلص: Objectives: The aims of the study were (1) to assess the level of patient satisfaction with nursing care and (2) to identify factors influencing patient satisfaction.
Design: A hospital-based, cross-sectional study was conducted with 252 admitted patients in the medical, surgical and paediatric wards.
Setting: Debre Berhan Referral Hospital, Debre Berhan, Ethiopia, with a catchment population of 2.8 million.
Participants: All patients admitted at least for 2 days and capable of independent communication were included. However, patients were excluded on any one of the following conditions: admitted for less than 2 days, cannot understand Amharic language, with critical illness or cognitive impairment that affects judgement, or inability to provide written informed consent. The mean age of the patients was 37.9 (SD=12.9) years, and half (50.4%) of them were male.
Primary Outcome Measure: Patient satisfaction with nursing care, measured by the Newcastle Satisfaction with Nursing Scale, was the outcome variable. Using a mean split approach, patient satisfaction scores were dichotomised into 'satisfied' and 'unsatisfied'.
Results: 49.2% of patients were satisfied with nursing care. Educational status and history of admission were significant factors influencing patient satisfaction with nursing care. Patients who had high educational status were 80% less satisfied compared with those who had no formal education (p=0.01, OR=0.2, 95% CI 0.1 to 0.7). Patients who had a history of admission were 2.2 times more satisfied compared with those who had no history of admission (p=0.02, OR=2.2, 95% CI 1.2 to 4.2).
Conclusions: About half the admitted patients were satisfied with the nursing care. Satisfaction differed significantly by patients' educational attainment and history of admission. This study provided evidence on patient satisfaction with nursing care in Ethiopia. This information may be useful in comparative studies of patient satisfaction and in identifying characteristics that may explain or predict patient satisfaction.
Competing Interests: Competing interests: None declared.
(© Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2018. All rights reserved. No commercial use is permitted unless otherwise expressly granted.)
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فهرسة مساهمة: Keywords: organisation of health services; quality in health care
تواريخ الأحداث: Date Created: 20180519 Date Completed: 20190520 Latest Revision: 20220409
رمز التحديث: 20240628
مُعرف محوري في PubMed: PMC5961596
DOI: 10.1136/bmjopen-2017-021107
PMID: 29773703
قاعدة البيانات: MEDLINE
الوصف
تدمد:2044-6055
DOI:10.1136/bmjopen-2017-021107