دورية أكاديمية
أعرض في EDS

Telehealth versus face-to-face visits: A comprehensive outpatient perspective-based cohort study of patients with kidney disease.

التفاصيل البيبلوغرافية
العنوان: Telehealth versus face-to-face visits: A comprehensive outpatient perspective-based cohort study of patients with kidney disease.
المؤلفون: Androga LA; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Amundson RH; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Hickson LJ; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Thorsteinsdottir B; Community Internal Medicine, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Garovic VD; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Manohar S; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Viehman JK; Quantitative Health Sciences, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Zoghby Z; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Norby SM; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Kattah AG; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America., Albright RC Jr; Nephrology & Hypertension Division, Mayo Clinic College of Medicine, Rochester, Minnesota, United States of America.
المصدر: PloS one [PLoS One] 2022 Mar 11; Vol. 17 (3), pp. e0265073. Date of Electronic Publication: 2022 Mar 11 (Print Publication: 2022).
نوع المنشور: Journal Article; Research Support, Non-U.S. Gov't
اللغة: English
بيانات الدورية: Publisher: Public Library of Science Country of Publication: United States NLM ID: 101285081 Publication Model: eCollection Cited Medium: Internet ISSN: 1932-6203 (Electronic) Linking ISSN: 19326203 NLM ISO Abbreviation: PLoS One Subsets: MEDLINE
أسماء مطبوعة: Original Publication: San Francisco, CA : Public Library of Science
مواضيع طبية MeSH: Ambulatory Care* , COVID-19* , Outpatients* , Patient Satisfaction* , SARS-CoV-2* , Telemedicine*, Kidney Diseases/*therapy, Aged ; Female ; Humans ; Male ; Middle Aged ; Retrospective Studies
مستخلص: Background: Telenephrology has become an important health care delivery modality during the COVID-19 pandemic. However, little is known about patient perspectives on the quality of care provided via telenephrology compared to face-to-face visits. We aimed to use objective data to study patients' perspectives on outpatient nephrology care received via telenephrology (phone and video) versus face-to-face visits.
Methods: We retrospectively studied adults who received care in the outpatient Nephrology & Hypertension division at Mayo Clinic, Rochester, from March to July 2020. We used a standardized survey methodology to evaluate patient satisfaction. The primary outcome was the percent of patients who responded with a score of good (4) or very good (5) on a 5-point Likert scale on survey questions that asked their perspectives on access to their nephrologist, relationship with care provider, their opinions on the telenephrology technology, and their overall assessment of the care received. Wilcoxon rank sum tests and chi-square tests were used as appropriate to compare telenephrology versus face-to-face visits.
Results: 3,486 of the patient encounters were face-to-face, 808 phone and 317 video visits. 443 patients responded to satisfaction surveys, and 21% of these had telenephrology encounters. Established patients made up 79.6% of telenephrology visits and 60.9% of face-to-face visits. There was no significant difference in patient perceived access to health care, satisfaction with their care provider, or overall quality of care between patients cared for via telenephrology versus face-to-face. Patient satisfaction was also equally high.
Conclusions: Patient satisfaction was equally high amongst those patients seen face-to-face or via telenephrology.
Competing Interests: The authors have declared that no competing interests exist.
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تواريخ الأحداث: Date Created: 20220311 Date Completed: 20220321 Latest Revision: 20220321
رمز التحديث: 20221213
مُعرف محوري في PubMed: PMC8916620
DOI: 10.1371/journal.pone.0265073
PMID: 35275958
قاعدة البيانات: MEDLINE
الوصف
تدمد:1932-6203
DOI:10.1371/journal.pone.0265073