دورية أكاديمية
Factors associated with greater patient satisfaction in outpatient neurosurgical clinics: Recommendation for surgery, older age, cranial chief complaint, and public health insurance.
| العنوان: | Factors associated with greater patient satisfaction in outpatient neurosurgical clinics: Recommendation for surgery, older age, cranial chief complaint, and public health insurance. |
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| المؤلفون: | Christian Z; Baylor College of Medicine, Department of General Surgery, Houston, TX, USA., Curley KL; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA. Electronic address: Curley.Kara@mayo.edu., Richards AE; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA., Zhang N; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA., Lyons MK; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA., Bendok BR; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA., Patel NP; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA., Kalani MA; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA., Neal MT; Mayo Clinic Arizona, Department of Neurological Surgery, Phoenix, AZ, USA. |
| المصدر: | Clinical neurology and neurosurgery [Clin Neurol Neurosurg] 2022 Nov; Vol. 222, pp. 107436. Date of Electronic Publication: 2022 Sep 10. |
| نوع المنشور: | Journal Article |
| اللغة: | English |
| بيانات الدورية: | Publisher: Elsevier Country of Publication: Netherlands NLM ID: 7502039 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1872-6968 (Electronic) Linking ISSN: 03038467 NLM ISO Abbreviation: Clin Neurol Neurosurg Subsets: MEDLINE |
| أسماء مطبوعة: | Publication: Amsterdam : Elsevier Original Publication: Assen, Van Gorcum. |
| مواضيع طبية MeSH: | Patient Satisfaction* , Outpatients*, Humans ; Aged ; Prospective Studies ; Ambulatory Care Facilities ; Insurance, Health ; Surveys and Questionnaires |
| مستخلص: | Objective: Patient satisfaction has increasingly played a role in determining care quality. Surveys are used to gauge patient experience, satisfaction of care, and likelihood to recommend providers and facilities. The aim of the study is to evaluate whether clinical and demographic data predict greater patient satisfaction with providers in the outpatient neurosurgery clinic. Methods: Press-Ganey (Press Ganey Associates, South Bend, IL) evaluations of 1521 patients were reviewed in an academic neurosurgical clinic from January 1, 2019 through February 1, 2021. We analyzed associations between Press-Ganey ratings and patient demographics, chief complaint, psychiatric comorbidities, number of orders placed, medication prescriptions, surgical recommendation, payor status, and referral source. We used univariate logistic regression to assess for associations between independent variables and Press-Ganey ratings. Multivariable logistic regression was used for associated factors. Results: For the Likelihood to Recommend question, older age (p = 0.003), cranial chief complaint (p = 0.046), and recommendations for surgery (p < 0.001) were significantly associated with "good" ratings. For the rating of Care Received, older age (p = 0.002), cranial chief complaint (p = 0.05), and recommendations for surgery (p = 0.002) were significantly associated with "good" ratings. For Confidence in Care Provider question, recommendations for surgery (p = <0.001) and government insurance type (p = 0.002) were significantly associated with "good" ratings. Conclusions: Patients with older age, cranial pathologies, a recommendation for surgery, and government health insurance were significantly associated with favorable patient satisfaction with providers in the outpatient neurosurgery clinic. Prospective studies should target patient populations who are younger, have spinal complaints, have non-surgical needs, and have commercial insurance to improve satisfaction. Competing Interests: Conflicts of interest No conflicts of interest. (Copyright © 2022 Elsevier B.V. All rights reserved.) |
| فهرسة مساهمة: | Keywords: Neurosurgery; Patient satisfaction; Press-Ganey; Spine surgery |
| تواريخ الأحداث: | Date Created: 20220917 Date Completed: 20221027 Latest Revision: 20221202 |
| رمز التحديث: | 20240628 |
| DOI: | 10.1016/j.clineuro.2022.107436 |
| PMID: | 36115271 |
| قاعدة البيانات: | MEDLINE |
Full Text via ClinicalKey 
Full Text Finder | تدمد: | 1872-6968 |
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| DOI: | 10.1016/j.clineuro.2022.107436 |