دورية أكاديمية
Digital innovative healthcare during a pandemic and beyond: a showcase of the large-scale and integrated Saudi smart national health command centre.
| العنوان: | Digital innovative healthcare during a pandemic and beyond: a showcase of the large-scale and integrated Saudi smart national health command centre. |
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| المؤلفون: | Alharbi MF; The Studies and Consulting Office at the Assistant Minister of Health, Saudi Arabia Ministry of Health, Riyadh, Saudi Arabia muaddi.alharbi@gmail.com., Senitan M; Public Health Department, Faculty of Health Sciences, Saudi Electronic University, Riyadh, Saudi Arabia., Mominkhan D; National Health Command Center, Saudi Arabia Ministry of Health, Riyadh, Saudi Arabia., Smith S; Division of Cardiology, University of North Carolina, Wilmington, North Carolina, USA., ALOtaibi M; Health Support Services, Saudi Arabia Ministry of Health, Riyadh, Saudi Arabia., Siwek M; Ascend Advanced Healthcare Solutions, Riyadh, Saudi Arabia., Ohanlon T; Ascend Advanced Healthcare Solutions, Riyadh, Saudi Arabia., Alqablan F; Saudi Arabia Ministry of Health, Riyadh, Saudi Arabia., Alqahtani S; Saudi Arabia Ministry of Health, Riyadh, Saudi Arabia., Alabdulaali MK; Assistant Minister of Health, Saudi Arabia Ministry of Health, Riyadh, Saudi Arabia. |
| المصدر: | BMJ leader [BMJ Lead] 2024 Jul 17. Date of Electronic Publication: 2024 Jul 17. |
| Publication Model: | Ahead of Print |
| نوع المنشور: | Journal Article |
| اللغة: | English |
| بيانات الدورية: | Publisher: BMJ Publishing Group Ltd Country of Publication: England NLM ID: 101757339 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 2398-631X (Electronic) Linking ISSN: 2398631X NLM ISO Abbreviation: BMJ Lead Subsets: MEDLINE |
| أسماء مطبوعة: | Original Publication: London : BMJ Publishing Group Ltd, [2017]- |
| مستخلص: | Introduction: The increasing frequency of pandemics, demand for healthcare and costs of healthcare services require efficient health systems with integrated care via a command centre that ensures a centralised and coordinated approach to exercise effective leadership. Description: We present a case study using the conceptual framework of Franklin to describe the novel system-based engineering approach of the Saudi National Health Command Centre (NHCC) including its features and outcomes measured. Discussion: The NHCC is structured into four departments and four zones with real-time data integration and visualisation on 88 dashboards. To empower leadership, it harnesses artificial intelligence affordances such as machine learning algorithms to enhance functionality, decision-making processes and overall performance. This allows for the rapid assessment of available resources and to monitor healthcare system efficiency at diverse levels of clinical and system indicators. Enhanced proactive capacity management has contributed to reducing lengths of stay, average supply chain lead time and surgery waiting list; early bending of the COVID-19 curve resulting in a low mortality rate; increasing bed capacity; deploying medical staff and mechanical ventilators rapidly; rolling out the COVID-19 vaccination programme and improving patient satisfaction. Conclusion: Integrating a healthcare system with a command centre provides healthcare leaders with the necessary infrastructure to create synergy between people, processes and technologies. This substantially improves both patient and service outcomes. It also allows for immediate care coordination and resource allocations and safeguards ease of access to care. Competing Interests: Competing interests: None declared. (© Author(s) (or their employer(s)) 2024. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.) |
| فهرسة مساهمة: | Keywords: health system; integration; leadership assessment; management system; measurement |
| تواريخ الأحداث: | Date Created: 20240718 Latest Revision: 20240718 |
| رمز التحديث: | 20240719 |
| DOI: | 10.1136/leader-2023-000890 |
| PMID: | 39025486 |
| قاعدة البيانات: | MEDLINE |
Full Text Finder | تدمد: | 2398-631X |
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| DOI: | 10.1136/leader-2023-000890 |