التفاصيل البيبلوغرافية
| العنوان: |
Benefits of a collaborative approach to service evaluation in urgent care. |
| المؤلفون: |
Brown, Craig, Armstrong, Deborah, Gibbins, Alexandra, Roynon, Rhiannon, Groves, Alice, Richards, Alastair, McCarthy, Claire, Bowen, Richard, White, Helena, Brady, Mike |
| المصدر: |
Emergency Nurse; Sep2023, Vol. 31 Issue 5, p27-33, 7p |
| مصطلحات موضوعية: |
OUTPATIENT medical care, HOSPITAL emergency services, EXECUTIVES, COOPERATIVENESS, NATIONAL health services, PRIMARY health care, INTERPROFESSIONAL relations, HEALTH care teams, MEDICAL referrals, CLINICAL competence |
| مصطلحات جغرافية: |
WALES |
| مستخلص: |
Why you should read this article: • To recognise that collaboration and service evaluation are important to enable high-quality care • To be aware of the benefits and challenges of collaborative service evaluation that involves staff from different clinical professions • To identify the value of interdisciplinary tabletop exercises in evaluating services Collaboration and service evaluation are essential enablers for improving models of health and social care. Significant benefits can be achieved when they are combined to form a collaborative service evaluation, particularly when such collaboration involves different clinical professions. This article uses the NHS 111 Wales service to explore a simple example of collaborative service evaluation and to discuss the benefits and challenges identified. While the tabletop exercises described were expected to focus solely on compliance data and the reasons for non-compliance, broader learning was identified for all parties involved. It became clear that there was a lack of shared understanding of each service, and that there were opportunities for education and opportunities to develop new national pathways. It is hoped that readers may be able to compare, learn and possibly replicate the collaborative approach used in their practice settings to achieve similar outcomes. [ABSTRACT FROM AUTHOR] |
|
Copyright of Emergency Nurse is the property of RCNi and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) |
| قاعدة البيانات: |
Complementary Index |
