التفاصيل البيبلوغرافية
العنوان: |
The Patient's Perspective on the Functioning of the Primary Healthcare Centres in Bangalore, India: An Illustrated Guide. |
المؤلفون: |
Bangalore Sathyananda, R, Krumeich, A, Manjunath, U, de Rijk, A, van Schayck, CP |
المصدر: |
Journal of Patient Experience; 4/11/2024, p1-4, 4p |
مصطلحات موضوعية: |
HOSPITAL administration, RESEARCH funding, QUALITATIVE research, PRIMARY health care, INTERVIEWING, THEMATIC analysis, ORGANIZATIONAL change, RESEARCH methodology, PATIENTS' attitudes |
مصطلحات جغرافية: |
INDIA |
مستخلص: |
India's healthcare system is, for a large part, organized around a vast network of Primary Healthcare Centres (PHCs) that form the pillar on which the public healthcare sector functions. The World Health Organization (WHO) has emphasized the important role that PHCs play in strengthening community health and the provision of healthcare. Although a few studies have assessed specific elements of services offered by PHCs, only a few have studied the patients' perspectives on the functioning and performance of PHCs in the Indian context. A qualitative research methodology was employed to explore the opinions of 188 patients attending one of three PHCs in Bengaluru (India), using in-depth interviews and thematic analysis. Results showed that patients assessed PHC based on the nine themes that broadly can be classified into components of the center, and that of the personnel. The patients valued the behavioural aspects of the personnel during service delivery and should be configured into the PHC performance. [ABSTRACT FROM AUTHOR] |
|
Copyright of Journal of Patient Experience is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) |
قاعدة البيانات: |
Complementary Index |