Transforming a Traditional Product Offer into PSS: A Practical Application

التفاصيل البيبلوغرافية
العنوان: Transforming a Traditional Product Offer into PSS: A Practical Application
المؤلفون: Pieroni, Marina, Marques, Caio, Campese, Carina, Guzzo, Daniel, Mendes, Glauco, Costa, Janaína, Rosa, Maiara, Oliveira, Maicon Gouveia de, Macul, Victor, Rozenfeld, Henrique
المصدر: Procedia CIRP; January 2016, Vol. 47 Issue: 1 p412-417, 6p
مستخلص: In the last decades, companies have shifted from traditional business models based on selling products to product-service systems (PSS). Despite this tendency, there is a paucity of complete methodologies and tools to guide companies on how the transition should occur. To address this issue, the goal of this research is to present a complete framework to support manufacturing companies in the servitization journey. This novel proposal involves the application of design thinking to define the value proposition integrated with a PSS oriented business model creation, that goes beyond generic methods normally applied; and the specification of business process architecture to support PSS implementation. This research followed a prescriptive approach by means of action research technique. Key findings of the framework application are presented.
قاعدة البيانات: Supplemental Index
الوصف
تدمد:22128271
DOI:10.1016/j.procir.2016.03.036